Product Manager

Innovation Starts With You.

Product Manager
Core Platform: Metering, Telemetry & Analytics.

Full time - Permanent Position

Job Role:

As the Product Manager for Metering, Telemetry & Analytics, you will be a key driver in making our products, and offering more predictive, responsive and tailored to customer usage. Your role is to own the product strategy and roadmap for the systems and services that provide deep insights into the health, usage, and deployment models for our Linux OS and management products.

Responsibilities:

• Championing a culture of data-driven decision-making, using product metering, telemetry, analytics, and direct customer feedback to inform our strategy from the ground up.
• Define the product roadmap for our end-to-end telemetry and customer engagement strategy, including inbound and outbound telemetry, data pipelines, and qualitative feedback channels.
• Assess, evaluate and compare our full portfolio of telemetry, billing, and metering solutions.
• Define and instrument the telemetry required to support commercial strategies, including product fulfillment, subscription enforcement, and usage-based subscription models.
• Drive collaboration with engineering and business teams to translate raw data and metrics into actionable insights for pricing, adoption and future potential sales.
• Own the process for developing and delivering regular business reviews, product roadmaps and ensuring alignment of work with our top business drivers.
• Provide thought leadership on building and scaling observability platforms for enterprise operating systems, including the implementation of monitoring, metrics, logging, and tracing solutions.
• Work with Red Hat Product Security teams and Information Technology to ensure proper data privacy, data security, auditability, integrity, and sovereignty requirements are addressed.
• Represent the overall Red Hat Enterprise Linux product at various industry and customer events.

Qualifications:

• Early career candidates with experience in technical product management practices such as requirements development, feature description creation, consultation with Engineering teams, user acceptance testing and software development.
• Individuals with experience on operating systems management software, platform telemetry, or observability platforms.
• Data scientist skill set in understanding what information and metrics best meet stated business needs.
• Experience working within a cloud service provider (CSP), hosting provider, Platform as a Service (PaaS), or Software as a Service (SaaS) environment is highly desirable.
• Understanding how, and when, to leverage AI tools to provide predictive analytics, insights, especially as it applies to trend analysis.
• Experience in creating and managing proactive monitoring systems, telemetry dashboards (e.g., Nexthink, ServiceNow), and analytics platforms is considered a plus.
• Knowledge of Linux operating systems (Red Hat Enterprise Linux is a plus) and the challenges of managing, monitoring, and securing them at scale.
• Excellent communication and collaboration skills, with the ability to tell a compelling story with data to a wide range of audiences, from C-level executives to deeply technical engineers.

Notes:

• Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

Benefits: 

• A comprehensive benefits package (Health, Dental, Life Insurance and RRSP).
• Remote work from home (available options).
• The opportunity for career growth and development.
• A collaborative and inclusive work environment.
• Bonus by performance.

 Salary:

• Salary: 135-000 – 165,000 CAD Annually.

CGS evaluates compensation individually for each selected applicant. Final salary placement within our established parameters is based on multiple criteria, including regional market rates, internal equity considerations, cost-of-living geography, and candidate-specific attributes like professional experience, education, and technical skill sets.

Furthermore, This role have access to performance-based incentive structures and performance metrics designed to offer additional earning potential based on business growth.

About Us

For more than 40 years, CGS has empowered global enterprises to drive breakthrough performance through innovative business applications, enterprise learning and outsourcing. CGS Immersive® is an innovation lab and training transformation engine modernizing training programs and delivering immersive experiences tailored to meet the evolving needs of organizations across industries.

Learn more about CGS Inc® and CGS Immersive® in our websites:

https://cgsinc.com/en
https://cgsimmersive.com/