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GenAI Engineer

Cape Town

The Company: 

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

Kickstart Your AI Engineering Career at impact.com!
Are you eager to step into the world of AI and start building real solutions that make a difference?
We’re looking for an entry-level GenAI Engineer to join our growing team at impact.com. This is a junior role, perfect for someone early in their career who’s passionate about Generative AI, automation, and solving real-world problems through technology.
As a Junior GenAI Engineer, you’ll work within impact.com's Productivity & Efficiency capability to help design and implement internal AI tools that make work easier and more efficient for teams across the business.
You'll gain hands-on experience by:
  • Assisting in the development of GenAI-powered tools and automations
  • Supporting the improvement of internal processes through AI
  • Learning how to build applications that help different departments boost productivity
  • Collaborating with engineers, product managers, and business stakeholders
We don’t expect you to have all the answers, but we’re looking for someone with a solid technical foundation, curiosity to learn, and a genuine interest in how AI can improve the way people work.
This is a great opportunity to:
  • Work on real AI projects that drive business impact
  • Learn from a talented and collaborative team
  • Grow your skills in GenAI tools, agentic AI, and automation
  • Explore how AI is applied across different business functions
If you're just starting your engineering journey and want to dive into the practical world of AI development, we’d love to hear from you!

What You'll Do:

  • Build and deploy agentic AI solutions that enable autonomous task completion across business functions
  • Develop reusable AI libraries and SDKs that accelerate product discovery and empower engineering teams
  • Build specialized AI tools that transform manual workflows into efficient automated processes
  • Design and implement smart internationalization libraries that enhance global user experiences
  • Create and optimize RAG systems that make company knowledge instantly accessible
  • Develop scalable orchestration frameworks for AI agents to handle complex business processes
  • Engineer prompt management systems and versioning tools for consistent AI interactions
  • Build and maintain AI-powered knowledge graphs to improve information discovery and utilisation
  • Create comprehensive LLM evaluation frameworks to ensure quality, accuracy, and performance
  • Research, evaluate, and integrate third-party AI tools and SaaS solutions into the business
  • Develop AI-powered analytics pipelines that transform unstructured data into actionable insights
  • Implement conversational AI interfaces that streamline internal support and enhance productivity
  • Stay current with advancements in GenAI, vector databases, and embeddings technologies
  • Contribute to our internal AI community through knowledge sharing and best practices
  • Work with cloud AI services to ensure scalability, reliability, and cost-effectiveness

What You Have:

  • Software engineering fundamentals
  • At least one year experience with Python and relevant AI/ML frameworks and libraries
  • Basic understanding of cloud platforms (GCP preferred, AWS/Azure acceptable)
  • Experience working with at least one AI provider API (OpenAI, Anthropic, or Google Gemini)
  • Hands-on knowledge of LLM orchestration frameworks like LangChain and LangGraph
  • Basic familiarity with LLM orchestration frameworks like LangChain or LangGraph
  • Basic understanding of AI agents and automation concepts
  • Understanding of vector databases and embedding models for semantic search
  • Basic experience with pre-trained models and model deployment concepts
  • Knowledge of RAG architectures and implementation patterns
  • Ability to implement prompt engineering best practices for LLM applications
  • Exposure to knowledge base and data indexing concepts (LlamaIndex familiarity is a plus)
  • Strong problem-solving skills and attention to detail
  • Excellent communication skills and ability to explain complex concepts to non-technical stakeholders
  • Demonstrated hunger to learn, innovate, and stay current with the rapidly evolving AI landscape
  • Ability to work collaboratively in a fast-paced environment

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology stipend 
  • Primary Caregiver Leave
  • Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

 

#LI-CP

 

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