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Global Clearinghouse Specialist

Cape Town

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at Impact:

The Global Clearinghouse Specialist (GCHS) is a detail orientated individual with the ability to work in a fast paced, high responsibility environment. The GCHS is ultimately responsible for the processes involved in running our day to day Global Clearinghouse operations.

The GCHS also aids in specifying improvements to the financial functionality of our product based on customer feedback. The role acts as a high level client interface on all finance related issues, trainer of CS Team on finance related matters, recommends, champions, and documents improvements to ensure self-serve and client satisfaction of our clients

What You'll Do:

  • The GCHS is a team player with a high level of accuracy and thoroughness; recognized for a capacity to work autonomously as well as collaboratively in dynamic and fast paced environments.
  • Execute Media Partner Payments daily and capture Advertiser Deposit daily in line with SLA’s.
  • Perform first time payee screening of Media Partner payments daily
  • Processing of assigned clearinghouse operations tickets, logged via the IRACCT Jira software.
  • Compilation of 1099 tax return documents at the start of tax filing season for all US Media Partners
  • Updating assigned treasury bank account balance trackers daily
  • Process “Do Not Pay” tickets and assist in ensuring all media partners are compliant and have accurate, complete and valid details to enable payouts.
  • Creation of client statement of accounts, audit requests as required.
  • Treasury account management of clearinghouse treasury accounts to ensure sufficient funds are available in the assigned accounts to facilitate payouts to media partners.The GCHS is to keep the GCM (Global Clearinghouse Manager) aware of low balances and assist in forecasting.
  • Daily bank reconciliations to be performed within operator along with the updating of payment statuses in the system.
  • Execute Credit Memos, Manual Invoicing, Accounting Adjustments and Digital Wallet Transfers as they relate to media partner transactions
  • Act as a knowledge resource for both internal and external stakeholders. Provide finance specific training as needed.
  • Processing of partner transaction funding documents via tools such as Ariba, Tungsten, Coupa, inhouse client ERP systems.

What You Have:

  • 2 - 5 years of working experience in a similar business environment such as, technology, finance, banking or treasury companies.
  • Problem solver, results oriented, timeliness, attention to detail and accuracy.
  • Organized and motivated work ethic.
  • Ability to work in a high paced, high energy and high responsibility environment.
  • Experience working in an international company advantageous.
  • Ability to efficiently prioritize based on potential value to the company.
  • Ability to put customers first.
  • Natural problem solver who faces challenges head on with poise and tact.
  • Demonstrate respect for the value of each co-worker.
  • Maintain a positive, can-do attitude.
  • Have solid interpersonal skills and aim to have a good working relationship with everyone you work with.
  • Strong company representative on all levels who demonstrates a highly professional attitude at all times.
  • International Banking
  • Bank Reconciliations
  • Cloud Based Invoicing/ Spend Management Software
  • Expert knowledge Impact Products - Finance Component
  • Proficient with MS office, particularly Excel
  • Experience working with Google Sheets/ JIRA advantageous
  • Tax legislation US/ EU and other regions advantageous
  • Relevant Finance Diploma/ Commerce Degree
  • Microsoft Office Certification advantageous
  • SQL certification advantageous

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursementsTechnology stipend 
  • Primary Caregiver Leave
  • Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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