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Marketplace Growth Manager

Seattle

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

We are seeking a detail-oriented, analytical, and strategic Marketplace Growth Manager to join our Marketplace Growth Team, with a focus on structured data, policy, and process integrity. This role is critical in ensuring the accuracy, consistency, and trustworthiness of marketplace data that underpins user engagement, fraud prevention, policy enforcement, and operational excellence.

What You'll Do:

  • Marketplace Data
    • Define and enforce standards for marketplace data (e.g., affiliate types, verticals, categories, media properties).
    • Collaborate with product and engineering to build automated data creation, validation, and enrichment pipelines.
    • Develop and maintain taxonomy, data dictionaries, schemas, and validation rules to ensure consistency across systems.

  • Trust & Safety
    • Partner with Data Science to monitor behavioral and transactional data, identifying fraud trends, policy violations, and emerging safety risks. 
    • Research and develop Marketplace policies governing the standards for marketplace participation as well as marketplace behavior. 
    • Support the development and continuous improvement of Trust & Safety metrics, dashboards, and alerting systems.
    • Partner with enforcement teams to optimize workflows and automate incident categorization and prioritization.

  • Cross-Functional Collaboration
    • Work with marketplace ops, legal, engineering, and customer support teams to align strategies with marketplace governance goals.
    • Serve as a subject matter expert on how data integrity impacts user engagement, GTV, safety, and compliance outcomes.

What You Have:

  • 3–5+ years of experience in business analysis, or marketplace operations/trust & safety.
  • Strong SQL skills and experience working with BI tools (e.g., Looker, Tableau, Power BI).
  • Solid understanding of data governance, data lifecycle, and taxonomy development.
  • Strong communication and collaboration skills; able to bridge technical and non-technical stakeholders.
  • Familiarity with product listing standards, user reputation systems, and content moderation workflows is a plus.
  • Bachelor’s degree in Business, Data Science, Economics, or related field (Master’s preferred) or equivalent experience. 

Salary Range:  $130,000 - $150,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Technology Stipend 
  • Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

 

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