Manager, Strategic Planning and Operations - APJ

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As the Manager of Strategic Planning & Operations for APJ at impact.com, you’ll play a central role in turning strategy into action across one of our fastest-growing regions. This is a high-impact, cross-functional role that combines Salesforce expertise, data-driven decision-making, and operational excellence to support our revenue and customer success teams. You’ll be the connective force across leadership, sales, and operations, helping us scale smarter and more efficiently through better systems, sharper insights, and aligned execution.

 

What You'll Do:

•  Lead the design and delivery of strategic initiatives in APJ, including OKR development, resource planning, and performance monitoring.
  
  
• Own and optimize our Salesforce Sales Cloud instance, building automation, workflows, and scalable reporting for sales and customer success teams.
  
  
• Identify and drive process improvements across Revenue Operations, with a focus on efficiency, visibility, and data integrity.
  
  
• Collaborate cross-functionally with Ops, Sales, Finance, and HR to ensure accurate pipeline management, reporting, and forecasting.
  
  
• Develop TAM analysis and present financial and strategic insights to regional leadership during QBRs and other planning cycles.
  
  
• Monitor lead flow, pipeline health, and quota attainment to ensure strong alignment between marketing, sales, and revenue goals.
  
  

 

What You Have:

• 5+ years of experience in strategic planning, revenue operations, or sales operations, ideally in SaaS or Fintech.
  
  
• Strong experience with Salesforce Sales Cloud, including workflow design, automation, and reporting.
  
  
• Data Science skills desired
  
  
• A collaborative, solutions-oriented approach to working with cross-functional stakeholders across time zones.
  
  
• Ability to work independently and manage multiple priorities in a fast-paced, remote-first environment.
  
  

 

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Flexible remote working policy
• Training & Development - Free Coursera Subscription and PXA partnerships learning
• Restricted Stock Units - 3-year vesting schedule pending Board approval
• Internet Allowance
• Gym reimbursements
• Technology stipend
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
• Health Insurance
• Parental leave policy
• Free in office lunches several days per week 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid