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Business Operations Sr. Analyst

Cape Town

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting! 

We are seeking a highly analytical, proactive, and detail-oriented Business Operations Senior Analyst to support the optimization and efficiency of our Finance organization. This role is critical to ensuring the smooth cross-functional operations across all Finance functions and throughout the global organization. The successful candidate will work closely with leadership to streamline processes, drive operational improvements, provide effective enablement on processes, report metrics and KPIs and ensure alignment and integration across finance and adjacent business units.

What you will be doing: 

  • Analyze existing workflows across Finance functions (e.g., FP&A, Accounting, Tax, Treasury, Audit, etc.), identify inefficiencies, and lead initiatives to streamline and standardize processes.
  • Act as the central point of contact between Finance sub-functions and other business units (e.g., HR, IT, Procurement) to ensure seamless collaboration and information flow.
  • Develop, maintain, and report key performance indicators (KPIs) and dashboards to track performance and progress of ongoing initiatives and processes.
  • Lead and support cross-functional projects from planning through execution. Ensure milestones, deliverables, and timelines are met.
  • Support the Finance team through operational changes, including system implementations, reorganizations, or policy updates by developing communication plans, training materials, and feedback loops.
  • Identify opportunities for automation, enhanced controls, and improved resource utilization. Work with Finance leadership to drive a culture of continuous improvement.
  • Maintain clear documentation of key processes, workflows, and controls to support compliance, scalability, and knowledge transfer.

Does this sound like you? 

  • Bachelors Degree 
  • 4-10 years of professional experience
  • Experience in Accounting, Financial Operations, Financial Systems, preferred
  • Project or Program Management experience
  • Strategic thinker with a hands-on approach
  • Comfortable working in a fast-paced, ambiguous environment
  • Strong interpersonal and influencing skills
  • Passion for operational excellence and data driven decision-making

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with 10X fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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