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Executive Assistant

New York, New York

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

We are seeking an exceptional Executive Assistant to provide high-level, strategic, and confidential support to our Chief Customer Officer (CCO) and Chief People Officer (CPO). This is not a traditional scheduling role — it’s a critical business partnership with two executives leading functions central to our company’s success: delivering an outstanding customer experience and building a high-performance, engaged global workforce.

You will anticipate needs before they arise, protect and optimize the executives’ time, and ensure they can focus on their most strategic priorities. You will also be a key connector between leadership, internal teams, and external stakeholders, operating with diplomacy, judgment, and absolute discretion.

In this role, you will combine operational excellence, business acumen, and emotional intelligence to create impact at the highest levels of the organization.

What You'll Do:

Executive & Operational Support

  • Manage complex calendars for two executives, proactively resolving conflicts and ensuring optimal prioritization of time.
  • Coordinate and prepare agendas, briefing materials, and follow-up actions for leadership, board, customer, and cross-functional meetings.
  • Handle a high volume of inbound requests, ensuring executives’ focus remains on high-value initiatives.
  • Draft and proofread correspondence, presentations, and executive summaries with a high degree of polish and clarity.

Meeting & Event Coordination

  • Plan, coordinate, and execute global travel itineraries, ensuring seamless logistics across multiple time zones.
  • Organize leadership offsites, customer advisory boards, and company-wide events, including vendor management and budget oversight.
  • Capture meeting minutes, track deliverables, and follow up to ensure commitments are met.

Stakeholder Management

  • Act as a trusted liaison for internal and external contacts, maintaining professionalism in all interactions.
  • Build strong relationships across the organization to facilitate information flow and collaboration.
  • Represent the CCO and CPO with tact, professionalism, and cultural sensitivity in a global environment.

Process & Project Support

  • Partner with Chiefs of Staff, other EAs, and business operations teams to streamline executive workflows.
  • Maintain department documents, dashboards, and reporting trackers.
  • Support special projects, including organizational initiatives, customer programs, and people experience projects.

What You Have:

  • 7+ years of Executive Assistant experience supporting C-suite leaders, ideally in a global technology or high-growth company.
  • Track record of managing multiple executives and complex calendars across time zones.
  • Advanced proficiency with Google Workspace and/or Microsoft Office Suite, plus collaboration tools like Slack, Zoom, Trello, or Asana.
  • Exceptional organizational skills and attention to detail.
  • Strong business judgment and ability to operate autonomously.

Preferred:

  • Experience supporting both customer-facing and HR/People functions.
  • Event planning and project management experience.
  • Familiarity with global business cultures and practices

Salary Range: $100,000.00 - $120,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Technology Stipend 
  • Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.



 

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