Product Enablement Intern

 

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning product Performance (affiliate), Creator (influencer), and Advocate (customer referral) unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

The Product Enablement Intern supports the Product Enablement team in building, testing, and improving in-app guidance and educational experiences that help users succeed with the impact.com platform.This is a hands-on learning role designed for someone early in their career who is curious about how product education, UX, and digital adoption intersect. The intern contributes to real enablement projects while learning core skills in product communication, guide testing, and cross-functional collaboration.Interns work closely with experienced Product Enablement Specialists and have the opportunity to develop the capabilities needed to grow into a full-time specialist role after the program.

What You'll Do:

• Assist in the creation, testing, and maintenance of in-app guides and learning resources under the guidance of a Product Enablement Specialist.
• Participate in QA and review sessions to ensure content and guides are accurate, user-friendly, and visually aligned with the product.
• Maintain and organize documentation such as launch checklists, feedback logs, and process notes.
• Help track engagement metrics and compile reports on guide performance.
• Contribute to internal process improvements and brainstorm creative ideas to enhance the user learning journey.

What You Bring: 

• Currently pursuing a degree in Communications, Product Design, Business, Computer Science, or a related field.
• Excellent attention to detail, organization, and process discipline.
• Strong written and verbal communication skills; comfortable taking detailed notes and writing documentation.
• Curious, creative, and eager to understand the user perspective.
• Ability to prioritize, follow direction, and meet deadlines in a fast-paced environment.
• Interest in digital adoption, product enablement, or user experience design.
• Foundational understanding of HTML, CSS, and JavaScript is preferred.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Investing in your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Internet allowance.

 

Note: Benefits may vary by location and are subject to local regulations.

 

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

 

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