Healthcare Coordinator

Job Title: Healthcare Coordinator
Location: Atlanta (Hybrid)
Exemption Status: Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put physician care delivery at the forefront. With our unique frontline access to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to better patient care. Welcome to the future of ethical physician and pharma collaboration!

Job Summary:

We are seeking a licensed healthcare professional to join Impiricus as an HCP Coordinator, serving as a crucial link between physicians and our industry partners. This role focuses on managing and streamlining healthcare provider requests across various service areas, ensuring efficient delivery of resources and support to medical professionals.

Duties/Responsibilities

• Provides prompt and professional responses to incoming HCP requests and communications to build rapport and strengthen the HCP connection to our service line.
• Coordinates with manufacturers, field reps, and other external resources to fulfill HCP requests efficiently.
• Independently manages open requests and tasks using Jira, ensuring clear prioritization and follow-through. 
• Tracks and maintains data related to HCP interactions and service outcomes to support internal reporting and continuous improvement.  
• Manages others by providing guidance, support, and performance feedback to ensure individual and team goals are met effectively and efficiently. 
• May assist with the implementation of specialized initiatives, which may include deploying HCP feedback tools and facilitating outreach for HCP advisory boards, interviews, and survey opportunities.

Experience

• Active clinical license (MD, RN, PharmD, PT, OT, etc.).
• Minimum 3+ years of clinical or healthcare experience.
• Experience with tracking tools, such as Jira or other project management tools, is a plus but not required.
• Proficiency in healthcare-related software and documentation systems. 
• Highly organized with a proven ability to manage multiple priorities autonomously.
• Strong interpersonal and communication skills; confident and comfortable communicating with physicians and partners.
• Attention to detail and commitment to accurate data tracking and documentation.
• Problem-solving mindset and ability to work in a fast-paced, collaborative environment.
• Travel as much as 1x per quarter for team meetings.

Location:

• Atlanta preferred (Remote options available for exceptional candidates)

Benefits

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

• Full support and career-development opportunities to expand your skills, enhance your expertise, and maximize your potential along your career journey;
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act;
• Generous Total Rewards Plan including comprehensive healthcare (health, dental, vision), life insurance, unlimited PTO, and 401K matching.

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.