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Sales Development Representative

Atlanta, GA

Company Overview 

Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12  schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more.  Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services. 

 

Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ’s environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity,  collaboration, enthusiasm, and effort.

Sales Development Representative Overview:

 

We’re looking for a high-energy, goal-oriented Sales Development Representative (SDR) to join our growing sales team and support our Account Representative (AR) segment. In this outbound role, you'll generate new pipeline opportunities through proactive outreach to K-12 school districts in an assigned territory. This role is perfect for someone who thrives in a fast-paced environment, is passionate about education technology, and wants to build a career in sales. You’ll work closely with our ARs and sales leadership to execute outbound cadences and qualify leads that turn into opportunities.

 

Sales Development Representative Responsibilities: 

  • Partner with Account Representatives to co-prospect school districts in assigned territories
  • Design and execute outbound sequences (email, phone, LinkedIn, voicemail) to engage decision-makers at the district level
  • Leverage tools like SalesLoft, 6sense, LinkedIn, and SFDC to identify high-potential leads
  • Personalize outreach to spark interest and drive qualified conversations
  • Schedule qualified meetings that convert into sales opportunities
  • Manage and maintain lead records in Salesforce with a high level of accuracy
  • Track and analyze performance to hit daily, weekly, and monthly outreach targets
  • Support special campaigns, events, or region-specific initiatives led by the Account Representative team

 

Sales Development Representative Requirements:

  • Bachelor's degree or equivalent experience
  • 1–2 years of outbound SDR experience (SaaS or EdTech is a plus!)
  • Excellent communication and interpersonal skills
  • Self-starter with strong time management and organizational skills
  • Comfortable using CRM and sales engagement tools (Salesforce, SalesLoft, 6sense)
  • A passion for education and improving outcomes in K-12 school districts
  • Interest in pursuing a long-term career in sales or account management



What makes Incident IQ different: 

  • We facilitate whole-person growth where employees can develop personally as well as professionally.
  • We offer an energetic and collaborative environment; everyone’s opinion matters!
  • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
  • We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! 

 

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).  

 

Incident IQ is an Equal Opportunity Employer

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