
Software Engineer (E2)
Company Overview
Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services.
Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ’s environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity, collaboration, enthusiasm, and effort.
Software Engineer II Overview:
We are seeking an experienced frontend engineer to join one of our teams building new features and enhancing our top-tier cloud-based SaaS application. Candidates will be joining a fully staffed feature team with around 6 Software Engineers, a Designer and Product Owner. The ideal candidate has experience developing web applications using modern React patterns, with some experience C# API development.
What you’ll do
- Deliver user‑facing features in React + TypeScript across our web applications.
- Collaborate with design and backend teams to translate product ideas into accessible, high‑quality UIs
- Integrate with C# microservice REST APIs
- Contribute to component libraries/design systems and promote reuse across the experience layer
- Optimize for performance (code splitting, caching, lazy loading)
- Write automated tests (Jest, React Testing Library, Cypress)
- Participate in code reviews, propose improvements, and uphold code quality.
- Ship safely and often using GitHub Actions (CI/CD) and observability basics (logging/metrics).
What you bring
- A minimum of 3 years of professional experience in web app development
- Proficiency in JavaScript/TypeScript, React, HTML, and CSS.
- Ability to design clean, modular, maintainable code using OOP, SOLID, and common patterns.
- Comfort with architectural concepts (e.g., MVC/MVVM, dependency injection) and modern app architecture.
- Practical API integration skills (REST; familiarity with auth flows, pagination, error handling).
- Working knowledge of SQL/relational concepts to reason about data and debug API‑driven issues.
- Strong debugging and profiling skills (Chrome/Edge DevTools, React DevTools) and an eye for performance.
- Clear communication, collaborative mindset, thoughtful prioritization, and attention to detail.
- Tooling fluency: Git/GitHub workflows; VS Code or Visual Studio.
- Exposure to micro-frontend design patterns
- Willingness and ability to quickly learn new technologies and adapt to changes in requirements or technology stack
Nice to have
- C#/.NET familiarity (reading/writing service code, DTOs, DI, async patterns).
- Exposure to micro‑frontends and composition at scale.
- Experience helping migrate from Angular to React (coexistence, adapters, incremental rollout).
- Experience with runtime monitoring (e.g., Grafana, Sentry) and performance tooling (Lighthouse, Core Web Vitals).
What makes Incident IQ different:
- We facilitate whole-person growth where employees can develop personally as well as professionally.
- We offer an energetic and collaborative environment; everyone’s opinion matters!
- We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
- We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!
Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).
Incident IQ is an Equal Opportunity Employer
Create a Job Alert
Interested in building your career at Incident IQ? Get future opportunities sent straight to your email.
Apply for this job
*
indicates a required field
