Sales Development Representative - NAM
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
The Opportunity
Incode is looking for curious, highly driven, and hard-working candidates who want to be part of Incode’s revolutionary identity solutions that will transform human authentication and verification.
We are seeking talented and experienced Sales Development Representatives to join the Sales team as part of the North America region.
Objective
To efficiently manage and qualify all inbound leads (demo requests, event leads, marketing campaigns, etc.), ensuring that high-intent prospects are identified and routed quickly to Account Executives for follow-up and conversion.
Key Responsibilities:
- Respond promptly to inbound demo requests and interest form submissions
- Evaluate and qualify leads using company-defined criteria (BANT, fit, intent, urgency)
- Conduct initial discovery calls to assess business needs and ensure alignment
- Route qualified leads to the appropriate AE and coordinate handoffs
- Maintain detailed records of all interactions and updates in the CRM
- Follow up with event leads, webinar attendees, and nurtured contacts
- Work closely with Marketing to provide feedback on lead quality and campaign performance
- Collaborate with Sales Leadership on improving the inbound funnel and conversion rates
- Ensure quick response times and a positive experience for all inbound prospects
Preferred Experience:
- 2+ years in an SDR, sales support, or customer-facing role
- Strong communication and active listening skills
- Experience using CRM tools (e.g., HubSpot, Outreach, LeadIQ, LinkedIn Sales Navigator, AI)
- Comfortable handling a high volume of inbound leads and qualification processes
- Familiarity with marketing campaigns, lead scoring, or B2B SaaS environments is a plus.
Aspects of our Culture:
- High performance
- Freedom & responsibility
- Context, not control
- Highly aligned, loosely coupled
- Continuous Feedback
- Promotions & Development
- Learn more about Life at Incode!
Benefits & Perks:
- Flexible Working Hours & Workplace
- Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
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