RFP Specialist

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

About the role 

Incode seeks an RFP Specialist to join its team and help scale into new, unique accounts. As we serve larger customers with more complex needs, the ability to respond to RFPs and RFIs in a timely, consistent, and compelling way has become a key part of winning enterprise deals. 

In this role, you’ll be the point person for managing and completing RFPs and related questionnaires. You’ll collaborate closely with Sales, Security, Legal, Product, Product Marketing and other teams to ensure Incode’s responses are accurate, high-quality, and aligned with our brand. You’ll also help define and improve the process for managing RFPs - including the potential implementation and management of a dedicated RFP response platform. This is a high-leverage role that directly supports Incode’s growth in the enterprise segment. 

We’re looking for someone who thrives in cross-functional environments, is detail-oriented, and enjoys turning technical input into polished, persuasive content. If you have a bias for action and want to help shape how Incode wins larger customers, we’d love to hear from you. 

What you'll do 

• Own the end-to-end RFP and security questionnaire response process for prospective enterprise customers 

• Coordinate inputs from Sales, Product, Legal, Security, Product Marketing, and other stakeholders to ensure accurate, timely responses 

• Draft and refine written answers to technical, functional, and business questions in RFPs and RFIs. 

• Establish and maintain a scalable, up-to-date knowledge base of commonly asked questions and approved answers 

• Evaluate, implement, and manage an RFP response platform or similar tooling 

• Partner with Sales leadership to track and improve RFP win rates and turnaround times 

• Identify opportunities to improve processes, templates, and collaboration across teams 

• Ensure all responses are aligned with Incode's tone, brand, and positioning 

What you'll need 

• 3+ years of experience working on RFPs or security questionnaires in a B2B SaaS environment 

• Proven project management skills and ability to manage multiple, concurrent deadlines 

• Excellent written communication and editing skills, with attention to both detail and clarity 

• Comfort working cross-functionally with technical and non-technical stakeholders 

• Familiarity with RFP software tools (e.g. Tribble, Quilt) is a plus 

• Experience supporting enterprise sales or go-to-market teams 

• Strong sense of ownership and a bias for action 

Nice-to-Haves 

• Experience standing up a net-new RFP function or tooling 

• Familiarity with compliance frameworks (e.g. SOC 2, ISO 27001) and InfoSec documentation 

• Background in proposal writing, technical writing, or solution consultingb 

8 Aspects of our Culture:

• Values are what we value
• High performance
• Freedom & responsibility
• Context, not control
• Highly aligned, loosely coupled
• Continuous Feedback
• Pay Top of Market
• Promotions & Development
• Learn more about Life at Incode!

Benefits & Perks:

• Meaningful Equity
• Flexible Working Hours & Workplace
• Open Vacation Policy
• Wellness Program
• International Travel Opportunities
• Additional benefits package according to location (401k, medical insurance, etc.)

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team and are always looking for talented and passionate people from all backgrounds and walks of life.

Applicant Data Privacy:

We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.