QA Analyst

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

We are looking for a detailed-oriented QA Analyst to join our Template QA team. You will focus on details and testing templates through both manual and automated testing. This role involves testing different types of documents, Machine learning and BE tasks as well as collaboration with developers, Product managers and machine learning engineers. 

What You’ll Own & Drive

• Test Excellence & Precision - Design and execute comprehensive regression and functional testing across diverse document types with a relentless focus on detail, ensuring every release meets the highest standards of accuracy and reliability.
• ML & Automation Validation - Run machine learning tests using Python scripts and in-house tools to guarantee model stability and performance. Build confidence in AI-driven document validation by continuously refining automated testing coverage.
• API Reliability & Performance - Perform deep API testing with Postman to validate backend functionality, performance, and resilience. Safeguard the stability of critical integrations through systematic, repeatable testing practices.
• Cross-Platform Quality Assurance - Conduct manual and exploratory testing on APIs, mobile (iOS/Android), and web applications using real devices. Ensure seamless, high-quality user experiences across platforms and environments.
• Test Documentation & Transparency - Contribute to the creation and maintenance of test suites, cases, and reports that serve as living documentation. Provide clear visibility into testing scope, results, and quality metrics for all stakeholders.
• Collaboration & Alignment - Work closely with Machine Learning, Backend, and Product Management teams to align testing strategies with business objectives. Act as a bridge between engineering and product to ensure validation aligns with real-world use cases.

The Qualities That Set You Apart

• Analytical Excellence – Apply strong analytical skills and attention to detail to uncover issues, validate functionality, and ensure product quality.
• Technical Fluency – Utilize web development tools (Chrome/Safari DevTools) and SQL to debug, validate data integrity, and troubleshoot backend and storage issues.
• Clear Communication – Translate complex findings into clear, actionable insights while collaborating effectively across agile teams.
• Agility & Adaptability – Thrive in dynamic, fast-paced environments, adapting quickly to changing priorities while maintaining focus on quality.
• Domain Awareness – Leverage knowledge of fraud prevention and digital identity verification trends to ensure solutions meet real-world needs.
• Process Discipline – Maintain organized test documentation, follow release processes, and raise precise, actionable bug reports.
• Ownership & Growth – Work independently with accountability while seeking guidance when needed; eager to grow and take ownership of testing areas.
• On-Site Collaboration – Contribute to in-office testing and teamwork in the Belgrade office as needed to align closely with product and engineering.

Your Background

• 2+ years of experience testing APIs, web apps.
• Proficient in API testing tool Postman.
• Experience with test management tools (TestRail) and issue tracking systems (Grafana).
• Proficiency in scripting language Python for custom test scenarios or enhancing automated tests.
• Exceptional written, verbal, and presentation skills—able to shift from crafting visionary keynotes to refining on-page microcopy.
• Comfortable with the ambiguity inherent in a high-growth company, you bring order to chaos
• Bachelor’s or Master’s degree in engineering or a technical field (or equivalent real-world mastery). 

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

Aspects of our Culture:

• High performance
• Freedom & responsibility
• Context, not control
• Highly aligned, loosely coupled
• Continuous Feedback
• Promotions & Development
• Learn more about Life at Incode!

Benefits & Perks:

• Flexible Working Hours & Workplace
• Open Vacation Policy

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.

Applicant Data Privacy:

We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.