Operations Manager

Overview

In Common With is a design studio built on collaboration between artists, materials, environments, and our community at large. Working together, we’re committed to redefining the familiar by bringing elevated materials, detail-oriented design, and unparalleled adaptability to furniture and lighting for all spaces. In addition to our core studio, we also operate Quarters, a multifaceted retail and hospitality space, further expanding our creative and operational footprint across multiple entities.

We’re seeking a highly organized and solutions-oriented Operations Manager to join our team full-time. This role oversees daily operations, logistics, and facilities across our showroom, Quarters, requiring strong problem-solving, hands-on execution, and cross-functional coordination. You’ll lead inventory management, facilities upkeep, and operational logistics, while supporting event execution and delivering seamless workflows and reliable results that ensure showroom readiness.

The ideal candidate combines a sharp eye for operational detail with the ability to manage and improve complex systems, thriving in a collaborative, detail-oriented environment. You’ll report to the Director of Operations, and collaborate with teams across partnerships, finance, and sales to ensure a high-functioning, visually polished, and compliant operation.

 

Key Responsibilities

Logistics & Inventory (40%)

• Own and refine inventory control processes, SOPs, and logistics workflows to ensure accuracy and efficiency across POS, inventory systems, shipping, receiving, tagging, storage, and inter-company transfers.
• Lead regular cycle counts and physical inventories; investigate discrepancies and implement corrective actions.
• Track and report product loss to the finance team.
• Manage logistics between the studio, showroom, and external partners.
• Pack, store, and handle vintage and new furniture, lighting, and objects, and coordinate the release and delivery of sold pieces.
• Execute load-ins and installations of furniture and lighting based on floor plans.
• Conduct condition reports for vintage and new furniture and lighting upon arrival and release.
• Ensure e-commerce orders are packed and shipped within a 48-hour service level agreement.

Facilities & Maintenance (20%)

• Oversee and, when needed, perform daily facilities tasks—including cleaning, maintenance, waste management, and safety compliance—and conduct regular walkthroughs to ensure ongoing cleanliness, safety, and compliance.
• Oversee the maintenance, removal, repair, and replacement of showroom inventory — including vintage and new furniture, lighting, and display objects — addressing wear-and-tear and restoration needs across materials such as wood and fabric.
• Step in for light repairs and manage specialists for complex repairs.
• Manage vendor relationships for services such as HVAC, plumbing, electrical, cleaning, and IT, and respond promptly to urgent facility issues like leaks, alarms, or electrical problems.
• Keep the stockroom organized and ensure showroom readiness.
• Manage building inspections, compliance documentation, and ensure all operational and safety standards are met.
• Support construction and buildout projects through day-to-day logistics coordination, vendor scheduling, and on-site support.

Operational Support (20%)

• Ensure proper functioning of POS and retail tech systems; troubleshoot and coordinate vendor support.
• Manage ordering and budgeting for operational supplies (packaging, office materials, cleaning products).
• Uphold and enforce back-of-house systems and procedures, while working cross-functionally to document and update SOPs for retail operations.

Showroom & Events (20%)

• Partner with the Partnerships Manager to ensure events align with showroom standards.
• Coordinate logistics, setup, and breakdown for private events, photoshoots, and internal functions.
• Hire and manage support for installations, event setup and breakdown, repairs, floor flips, and coordinate vendor deliveries and pickups.
• Execute staging direction and handle post-event resets by moving, removing, or replacing vintage and new showroom furniture, lighting, and objects.

Manager Level Expectations

• Own projects or processes and maintain accountability for results while ensuring high-quality outcomes.
• Translate strategic objectives into actionable plans and organize work to prioritize effectively across teams or functions.
• Collaborate across teams, when necessary. to align resources, dependencies, and objectives and drive results.
• Identify inefficiencies in processes or projects and implement improvements to enhance effectiveness.
• Apply subject-matter expertise to provide guidance, insights, and influence outcomes beyond immediate responsibilities.
  
  

Requirements

• 4–7 years of relevant professional experience, with 2+ years in a supervisory or project lead capacity in a retail/showroom setting.
• Bachelor’s degree required; advanced degree is a plus.
• Proficiency in managing team workflows, tools, and project management systems (e.g., Shopify, Asana).
• Experience managing individuals or leading small teams.
• Proficiency with Google Workspace.
• Must be authorized to work in the United States without current or future sponsorship.
  
  

Desired Qualifications

• Detail-oriented with excellent organizational and communication skills
• Ability to work effectively with others across functions, and levels.
• Comfortable with ambiguity and change; able to learn quickly in a fast-paced environment.
• Demonstrated ability to own work, meet deadlines, and follow through on commitments.
• Strong critical thinking and problem-solving skills.
• Open to giving and receiving feedback as part of a culture of growth and learning.
• Conducts work with integrity, confidentiality, and professionalism.
• A genuinely empathetic group. We have a non-negotiable no jerks policy. Being nice is free.
  
  

Studio + Compensation

• This is a full-time position based in Tribeca, New York 
• Hours are Monday–Friday from 9 am to 6 pm EST
• Salary range: $90,000 - $120,000, commensurate with experience
• Benefits include medical, dental, and vision insurance (with 100% monthly premium coverage options), generous PTO, a 401(k) with employer match, and profit sharing.