Store Manager

Overview

In Common With is a design studio built on collaboration between artists, materials, environments, and our community at large. Working together, we’re committed to redefining the familiar by bringing elevated materials, detail-oriented design, and unparalleled adaptability to furniture and lighting for all spaces. 

We’re seeking a proactive, detail-oriented, and hospitality-driven individual to join our team full-time as a Store Manager. In this role, you will serve as the face of Quarters, welcoming clients, designers, and guests, and ensuring every visit reflects the highest standards of service and brand presentation. You will support sales initiatives, oversee daily showroom operations, and maintain an inviting, design-forward environment. This is an ideal role for someone who thrives at the intersection of hospitality, design, and retail, equally motivated to create memorable experiences and drive sales results.

We’re proud to foster a studio environment in which everyone brings valuable skills, experiences, and ideas to the collective conversation. We provide training to ensure our team members have the tools and knowledge they need to do their best work. We ask that you bring your own near-obsessive attention to detail, top-notch communication skills, curiosity, efficiency, and kindness.

Applications will remain open through Monday, January 19th.

 

Key Responsibilities

Client Experience + Sales Support (40%)

• Welcome all visitors with a service-forward, maitre’d-style approach that sets the tone for client relationships.
• Facilitate client appointments alongside the sales team, including introductions, note-taking, product presentations, and follow-up. 
• Provide knowledgeable assistance on product features, finishes, and lead times to help clients make confident decisions.
• Manage POS transactions and oversee packaging, wrapping, and deliveries, ensuring brand standards are met. 
• Build rapport with repeat clients to ensure continuity of care and communication.
• Support sales initiatives by assisting with showroom events, client appointments, and day-to-day sales needs.
• Coordinate and organize client deliveries, ensuring accuracy and timely follow-through.

Showroom + Operations (30%)

• Oversee daily showroom operations, including opening/closing procedures, register management, and maintaining a clean, organized, and visually compelling environment. 
• Partner with leadership on visual merchandising standards, and refine showroom presentation on a seasonal basis. 
• Coordinate the showroom calendar: client appointments, event setups, and staff coverage. 
• Support the planning and execution of small-scale showroom events that strengthen community and brand presence.
• Serve as the main point of contact for all showroom activity (front-of-house and back-of-house), ensuring clear communication and smooth operations.

Inventory + Reporting (20%)

• Oversee showroom inventory levels, ensuring accuracy, timely replenishment, and compliance.
• Conduct end-of-month inventories and bi-annual audits.
• Submit replenishment requests, including special holds and pre-orders, to support operational needs.
• Track and report monthly best-sellers, flagging low-stock items as needed.
• Maintain accurate day-to-day stock records, including returns, exchanges, transfers, and damages.
  
  

Sales Management + Product Knowledge (10%)

• Collaborate with the sales team to set targets and strategies, and provide support during client meetings.
• Stay informed about trends in interior design, furniture, and lighting to provide clients with relevant insights.
• Educate showroom staff on product features, finishes, benefits, and applications.
• Lead product training sessions to strengthen team knowledge and client-facing confidence.
• Foster a positive and collaborative work environment aligned with studio values.
• Manage retail team schedule and processing team payroll.

Manager Level Expectations

• Lead and develop team members while fostering accountability, collaboration, and professional growth.
• Translate strategic goals into actionable team plans that align with department and organizational objectives.
• Manage team performance by defining success metrics, monitoring outcomes, and ensuring high-quality execution.
• Coordinate resources and priorities with peers and cross-functional teams to align efforts and achieve results.
• Drive continuous improvement by identifying opportunities, optimizing processes, and enhancing team outcomes.
• Develop and maintain team-level SOPs or process guidelines to promote clarity, consistency, and operational excellence.

 

Requirements

• 4+ years of experience in a client-facing, sales, retail, or hospitality-driven role, ideally within the design, luxury retail, or interiors industry.
• Proficiency with Google Workspace and Shopify, including Shopify POS; experience with inventory management software is a plus.
• Strong interpersonal skills and comfort engaging with clients, designers, and guests in a professional, service-forward manner.
• Ability to manage multiple priorities, from daily operations to client appointments and inventory reporting.
• Must be authorized to work in the United States without current or future sponsorship.

 

Desired Qualifications

• Knowledge of interior design, furniture, and lighting terminology.
• Demonstrated ability to support sales initiatives and contribute to achieving team sales goals.
• Detail-oriented with excellent proven organizational and communication skills
• Ability to work effectively with others across functions and levels.
• Comfortable with ambiguity and change; able to learn quickly in a fast-paced environment.
• Demonstrated ability to own work, meet deadlines, and follow through on commitments.
• Strong critical thinking and problem-solving skills.
• Open to giving and receiving feedback as part of a culture of growth and learning.
• Conducts work with integrity, confidentiality, and professionalism.
• A genuinely empathetic group. We have a non-negotiable no jerks policy. Being nice is free.

 

Studio + Compensation

• This is a full-time position based in Tribeca, New York
• 40 hours/week. Our studio hours are Monday - Friday from 9 am to 6 pm
• $80,000 - $90,000 annually, commensurate with experience
• Benefits include medical, dental, and vision insurance (with 100% monthly premium coverage options), generous PTO, a 401(k) with employer match, and profit sharing.