Medical Assistant

About Indigenous Pact PBC, Inc: 

Established in 2017 Indigenous Pact PBC, Inc., a certified B-Corporation, set out on a mission to create health equity for American Indians and Alaskan Natives. As part of a global movement of certified B-Corporations, we aim to balance purpose and profit by meeting the highest social, environmental, legal, and public standards to build a more sustainable and inclusive economy. 

Indigenous Pact’s dedicated, experienced, and knowledgeable team brings decades of experience working in Indian Country. We help strengthen and improve the sustainability of Tribes and Tribal Organizations' health, wellness, and long-term care programs and services. Indigenous Pact specializes in developing customized and turn-key solutions to generate sustainable revenue, increase healthcare access, and improve health outcomes for all Native Americans.  

Job Description   

• Job Title: Medical Assistant (MA)
• Base Salary: $26-34/hour
• Location: Bishop, CA 
• Work model: On-site, Full-time 
• Travel Requirements: Up to 25% travel required.  
• Reports to: Clinical Services Manager  

Job Summary:  

Reporting to the Clinical Services Manager, the Medical Assistant (MA) is responsible for assisting in the provision of care to both in-person and virtual patients in support of the Medical Staff. Duties include recording and updating patient medical history/contact information in patient files, scheduling appointments, and performing standard care procedures. This role is part of the Clinical Care Team that engages with patients to develop lifelong well-being and health and as such, has a key role in making a difference in the patient care we offer. The MA assists physicians and other clinicians by providing a unique blend of skills and knowledge to carry out prescribed medical treatment.   

As a multiskilled health professional, you are part of a team that is responsible for performing administrative and clinical tasks in Guardiant Health Medical’s primary care locations while delivering outstanding customer service and maintaining positive patient engagement. You will also participate in the delivery of excellent medical services in a patient centered medical home environment by providing support to both back and front office staff. You will actively participate in and support quality improvement activities and the clinical practice team efforts with an emphasis on the importance of the individual patient and putting the patient's needs first.  

Essential Job Functions: 

• Accurately document patient medical history, visit reasons, diagnostic results, and treatment plans in the Electronic Health Record (EHR) 
• Perform patient intake assessment, including reviewing prior records and managing forms 
• Coordinate referrals, authorizations, diagnostic testing, equipment, prescription refills and patient payments 
• Provide direct patient care, education and support under provider direction, ensuring clarity and compassion in all interactions 
• Communicate effectively with patients, providers, and staff while maintaining confidentiality  
• Demonstrate strong organizational, technical, and analytical skills to manage workflows in a fast-paced medical setting 
• Maintain compliance with safety protocols, legal regulations and office standards 
• Participate in staff meetings, relay patient messages, and support overall office operations as needed 
• Perform all other duties assigned  

Required Skills/Abilities: 

• Bilingual in English and Spanish is highly preferred 
• Strong verbal and written communication skills, with a commitment to exceptional customer service across diverse populations  
• Professional, adaptable and able to meet performance goals in high-demand environments 
• Excellent organizational, time management, and multitasking abilities 
• Ability to remain composed under pressure 

Education and Experience:  

• High school diploma (or equivalent) and successful completion of a Medical Assistant Certification Program from an accredited program/school or other recognized institution 
• Associate degree in the medical field is highly preferred 
• 3+ years of working in the healthcare field in a fast-paced medical practice 

Physical and sensory demands:  

• Ability to use a computer and enter data in electronic medical records (EMR) applications 
• Frequent standing, walking, bending and reaching during patient care and office tasks 

Working environment:  

• Primarily an in-person role with optional telecommute flexibility as the schedule and business needs permit 
• Must be available for an 8-hour shift, with occasional weekends, is required 

Why Choose Indigenous Pact? 

Building a strong culture and exhibiting our core values is important to us. When you join Indigenous Pact, you are joining a team that values: 

• Empathy is at the heart of everything we do—we listen, we understand, and we put ourselves in the shoes of others, whether it's our teammates, our clients, or the communities we serve. 
• Wisdom is about learning from experience, being thoughtful in our work and making decisions that are grounded in knowledge and insight. It's about taking the time to get things right. 
• Bravery is having the courage to take bold risks, challenging the status quo, and knowing that growth happens when we push our limits. 
• Transformation drives us to continuously grow—both as a company and as people. It’s about not being afraid to change and to keep pushing forward in the pursuit of excellence. 

Visit our Careers page (https://www.indigenouspact.com/careers) where we encourage you to learn more about the characteristics that are important to us (and we hope you bring them as well) such as Healthcare-focused, growth mindset, self-motivated, collaborative, resilient and adaptable.  

Beyond the job opportunity and incredible culture, we also offer: 

• A competitive total rewards package, including 401(k), Medical, Dental, and Vision insurance 
• Open, transparent lines of communication with leadership 
• Committed to giving back to improve our communities and environmental impact 
• A development-focused environment where you have autonomy to drive your career path 

Indigenous Pact is an equal opportunity employer, and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. Preference will be given to qualified native applicants; however, all qualified individuals are encouraged to apply. Must be able to provide Indian Preference documentation if claimed. If accommodation is required during any stage of the recruitment process, please contact any member of our HR team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.