Talent Development Coordinator

About IEM

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Position Summary

 

The Talent Development Coordinator plays a key role in supporting the delivery of learning programs that empower our employees to grow and succeed. In this role, you’ll be at the heart of our learning operations – coordinating training logistics, maintaining standard operating procedures (SOPs), managing our learning mailbox, and providing both content and technical support. You’ll partner closely with team members and stakeholders to ensure smooth execution of programs, timely responses to inquiries, and accurate reporting. This is a great opportunity for someone who thrives on organization, enjoys problem solving, and is passionate about creating a seamless learning experience for others.

 

Key Responsibilities:

SOP Management:

• Maintain and organize all SOPs and Work Instructions within the learning department.
• Coordinate updates to SOPs in partnership with subject matter experts and ensure documents are current, consistent, and in compliance with internal guidelines.
•  Track SOP revision history and manage version control in partnership with the Quality department.

Training Coordination:

• Assist in scheduling instructor-led training sessions based on business needs and training calendars at multiple sites.
• Communicate training schedules with leaders and employees, ensuring clear expectations and accurate rosters.
• Coordinate logistics for training sessions (reserve rooms, materials, equipment, etc.).
• Collecting participant feedback, tracking learning outcomes, and supporting continuous improvement of programs.
• Maintain accurate records of attendance and completions.

Training Delivery:

• Serve as a backup trainer for new hire orientation, safety, compliance, or skills-based training.
• Provide backup support during training sessions, including managing sign-in sheets, surveys and post-training follow-ups.

Content Support:

• Assist with developing or updating training content, including presentations, guides, handouts, and e-learning materials.
• Collaborate with trainers and subject matter experts to ensure content is accurate and effective.

Technical Support:

• Assist in organizing LMS course catalogs, course descriptions and course tags.
• Monitor and encourage usage of DeepHow by tracking usage reports, support content creation, help keep video libraries organized, and train users.
• Support the onboarding of new users into the LMS, including login support, basic troubleshooting and MFA support.

Additional Responsibilities:

• Monitor and manage the Learning mailbox, ensuring timely responses and effectively triaging inquiries by directing them to the appropriate team member or resource.
• Support continuous improvement of training processes and systems.
• Participate in special projects as assigned.
• Help monitor and report training metrics.

 

Qualifications:

Required:

• 1-3 years of experience in learning & development, training coordination, or a related administrative role.
• Strong organizational and time management skills with the ability to manage multiple priorities.
•  Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite and basic data reporting.
• Detail-oriented with a focus on accuracy and consistency, particularly in managing documentation and standard operating procedures.
• Ability to provide responsive and professional customer service to internal stakeholders.
• Comfortable presenting to groups and facilitating training when needed.

Preferred:

• Experience in a manufacturing or production environment.
• Experience with Learning Management Systems (LMS) or other training delivery platforms.
• Knowledge instructional design principles or adult learning theory.
• Experience providing technical support for training platforms and tools.
• Ability to analyze training data and create reports or dashboards.
• Project coordination or process improvement experience.
• Strong problem solving skills with the ability to triage and escalate issues effectively.

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Work Environment:

• Office and production floor environment.
• Occasional travel between sites may be required.
• Some standing and facilitation required when training.

 

Why Join IEM
At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com or view a snapshot of our benefits at https://www.iemfg.com/careers

 

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

 

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