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Planning Systems Manager

Surrey, British Columbia, Canada

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Position Summary:

The Planning Systems Manager is responsible for supporting all IT projects, reporting, dashboards, and planning tools that enable the S&OP and broader supply chain planning functions. This role serves as the technical subject matter expert on ERP systems and Business Intelligence (BI) tools within the planning organization, partnering with IT and the BI development team to design, build, and maintain solutions that drive planning efficiency and data visibility.

 

Key Responsibilities:

  • Serve as the primary supply chain subject matter expert on ERP system configuration, planning parameters, and data integrity for the planning organization.
  • Lead and support IT projects related to supply chain planning, including ERP enhancements, system upgrades, module implementations, and integrations.
  • Partner with the company's BI development team as the planning function's liaison to define requirements, validate outputs, and guide the development of dashboards and reports.
  • Develop, maintain, and improve BI reports and dashboards to support S&OP, demand planning, supply planning, and inventory KPI visibility.
  • Identify opportunities to automate manual planning processes through system tools, macros, or BI solutions; drive implementation in partnership with IT.
  • Ensure data accuracy and integrity within ERP planning modules; investigate and resolve system discrepancies in collaboration with IT and operations teams.
  • Train and support planning team members on effective use of ERP and BI tools.
  • Document system configurations, data definitions, and user guides for planning-related tools and processes.
  • Stay current on INFOR/SyteLine capabilities and roadmap; evaluate and recommend relevant system features to improve planning processes.
  • Perform other duties as assigned by supervisor.

 

Competencies:

  • Technical Proficiency: Deep expertise in ERP systems (INFOR/SyteLine strongly preferred) and BI tools; ability to translate business needs into technical solutions.
  • Analytical Thinking: Ability to analyze complex data structures, identify root causes of system issues, and develop effective solutions.
  • Communication Skills: Ability to clearly communicate technical concepts to non-technical stakeholders and translate business requirements to IT partners.
  • Project Management: Capability to manage multiple concurrent IT projects, priorities, and stakeholders effectively.
  • Collaboration: Strong cross-functional partnership skills to work effectively with Supply Chain, Operations, IT, and BI development teams.
  • Continuous Improvement Mindset: Proactively identifies opportunities to improve system capabilities, data quality, and user experience.

 

Qualifications:

  • Bachelor's degree in Information Systems, Supply Chain Management, Business Analytics, or a related field required.
  • Minimum 5 years of experience in ERP systems administration, supply chain IT, or a planning systems role within a manufacturing environment.
  • ERP expertise required; INFOR/SyteLine experience highly preferred.
  • Experience using BI tools (e.g., Power BI, Tableau) required; experience as a BI development partner or report developer preferred.
  • Demonstrated experience supporting or leading ERP implementation or enhancement projects.
  • Strong proficiency in Microsoft Excel, SQL, or other data querying tools preferred.
  • Experience working within an S&OP or supply chain planning environment preferred.
  • ASCM CPIM certification preferred.
  • Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

 

[JAX Compensation Range: $143,206 – 181,860 USD]

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

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