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Associate Director, Account Management

East Coast

Influential is a key leader in the Influencer Marketing space (and the LARGEST influencer marketing company in the world, by revenue). Trusted by over 60% of the Fortune 500, we connect our clients with a network of over 3 Million social media influencers.

We are looking for team members who are thrilled by the idea of playing an active role in shaping how companies engage with customers through TikTok, Instagram, Facebook, & more. Our team is built of people from across the country who have already moved the needle in social media, influencer marketing, and various sectors of technology. Ready to join us?!

What we offer:

  • Remote company - work from home!
  • Competitive compensation
  • Flexible time off with inclusive holiday benefits
  • Comprehensive medical, dental & vision insurance for employees
  • 401(k) matching
  • An awesome collaborative work culture, a diverse team, and more!

Influential, is looking for an experienced Associate Director, Account Management. As the primary point of contact for campaign execution, the Associate Director, Account Management is responsible for representing client needs and goals to ensure optimal performance and client satisfaction throughout the campaign.

In general, a typical day includes:

  • Develop and lead multi-faceted influencer marketing strategies ranging in budget and complexity for clients across QSR, CPG, Finance, Telecoms and more
  • Work as a strategic partner alongside Client Solution Leads to identify growth  opportunities for clients and lead day-to-day execution
  • Thought-leader with deep knowledge of social platforms such as TikTok, YouTube, Snap, Instagram etc
  • Work in close partnership with, and drive synergy between, with internal teams and external partners/agencies regarding client needs and processes
  • Represent the client in the agency by defining the right approach to achieve success/results — anticipate their needs
  • Mentor account managers, helping build a culture of collaboration
  • Navigating challenges within the execution process with ease; proving thoughtful solutions for roadblocks encountered on any given project
  • Building new materials for the use of the account management department and beyond; improving processes for more seamless execution of campaigns
  • Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations
  • Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
  • Managing the monthly billing reconciliation process with finance

Being an Associate Director, Account Management requires:

  • Must be physically located in Boston
  • 7+ years of experience working at an agency, marketing-tech or media start-up
  • Strong background experience developing multi-faceted marketing campaigns including creative, influencers, media, digital and/or social media
  • Experience leveraging data and analytics to influence influencer strategies and campaign plans
  • Exceptional communication, interpersonal, and leadership skills with the ability to thrive in a fast-paced, dynamic environment
  • Experience creating internal and external presentations (keynote and google slides preferred)
  • Strong decision-making, organizational, planning, and problem-solving skills with a proven ability to identify and prioritize critical issues
  • Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube)
  • Bachelor’s degree or equivalent experience

Bonus points if:

  • Experience working with IAT agency structures
  • Previous managerial experience is a plus

Estimated salary range:

$100,000 - $120,000

About Influential

Influential is an AI-powered technology and is the largest influencer marketing company in the world, by revenue. Leveraging a network of over 3 Million social media influencers, Influential's platform powers seamless talent discovery, comprehensive brand safety, content creation, media, and measurement. Through strategic partnerships with first and third-party data providers, Influential enables exclusive targeting and measurement solutions, including both online and offline attribution, such as sales lift, TV tune-in lift, foot traffic, and eComm sales. Influential works with Fortune 500 brands, including McDonald’s, NBA, General Mills, Ford, and every major studio. With offices in Los Angeles, NYC, and Las Vegas, Influential is a developer partner of IBM Watson, a strategic partner of WME and Oracle, and a Facebook and Instagram Marketing Partner. (www.influential.co)

Influential is an equal opportunity employer.

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