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UX Designer - Contractor

Earth

Senior Product Designer (UI/UX) - Cognitive Simplicity

Location: [Remote / Cincinnati, OH] Reports To: Head of Engineering

Contract: 20-40 hours a week, for 3+ months

Our Mission

InfoTrust is transitioning from a high-touch services firm to a SaaS powerhouse. Our backend engineering is robust, capable of automating complex governance tasks using both agentic and traditional architecture for Fortune 50 companies and global brands

We are looking for a Senior Product Designer who is obsessed with Simplicity. Your job is not to build dashboards with 50 widgets. Your job is to build a "Command Center" that tells the user exactly one thing: "Are you safe, or is something broken?"

You will design the interface that allows a single human to manage thousands of digital properties without drowning in data. You will turn maintenance into "Management by Exception."

 

The Challenge

We are tackling one of the most persistent bottlenecks in the enterprise software space: the "Service-to-Value Gap." Currently, massive organizations are trapped in a cycle of manual service hours simply to maintain the baseline health of their technical infrastructure.

Your challenge is to design a federated product suite that transforms these high-friction, manual workflows into a frictionless, automated experience. You won't just be designing dashboards; you will be designing a cohesive ecosystem where individual, high-density technical applications work in concert to solve "impossible" scale problems.

What You’ll Do

  • The Federated Experience: Design a unified "Single Pane of Glass" that orchestrates multiple sub-applications, each with its own deep technical logic and state. You will solve the puzzle of how these tools feel like one platform while remaining powerful enough to operate independently.
  • SME-Led Design (EDF): Collaborate directly with our Subject Matter Experts to extract "manual service logic" and synthesize it into elegant, automated product flows. You will be the bridge between "How it’s done today" and "How it should feel tomorrow."
  • Frictionless Complexity: Our users handle massive datasets and high-risk technical configurations. You will design "Safe-to-Fail" environments, bulk-action frameworks, and intelligent defaults that allow non-technical users to execute expert-level tasks.
  • Agentic Interface Design: Help us define how users interact with an autonomous "Agentic Layer." You will design the patterns for how AI agents communicate intent, show progress, and seek verification within a technical suite.
  • System Ownership: Build and maintain a scalable design system that supports rapid development across multiple technical domains while ensuring a consistent "Suited" feel.

Who You Are

  • The "Suite" Thinker: You have a proven track record of designing B2B SaaS Product Suites or complex internal tools. You understand that "consistency" is about logic and flow, not just buttons and colors.
  • Technically Literate: You aren't afraid of APIs, JSON schemas, or complex logic trees. You can sit in a room with engineers and SMEs and translate "Management API constraints" into a user-friendly experience.
  • Complexity Wrangler: You have experience with Data-Heavy Dashboards and Automation Builders (e.g., DAGs, workflow editors, or low-code platforms).
  • Tooling Native: You are an expert in Figma and modern prototyping tools, but more importantly, you are comfortable using (and designing for) technical tooling environments (e.g., MarTech, AdTech, or Cloud Infrastructure).
  • The Subtractor: You look at a screen with 10 buttons and your first instinct is to remove 8 of them. You believe that "White Space" is a feature.
  • Cognitive Ergonomics Expert: You understand how the human brain processes alerts. You know the difference between "Information" (useful) and "Data" (noise). You design to minimize decision fatigue.
  • Visual Hierarchist: You are a master of using color, typography, and spacing to guide the eye. You don't need a "Help" modal because the UI explains itself.

Zone of Genius Check

You will LOVE this job if:

  • You reject passive analytics in favor of opinionated, action-oriented interfaces that eliminate friction through seamless flow and visionary "North Star" prototyping.

You will HATE this job if:

  • You need a complete idea before starting. We are in the middle of a rapid transformation where we need you to independently refine rough concepts without a robust PRD. 

Requirements & Qualifications

  • Experience: 5+ years of experience in UI/UX or Product Design, specifically for B2B SaaS, Enterprise Software, or Complex Data Applications.
  • Portfolio: A portfolio is mandatory. We look for case studies that demonstrate simplification. Show us a complex "Before" state and a streamlined "After" state.
  • Tool & Language Proficiency: 
    • Figma is non-negotiable (Components, Variables, Auto-Layout).

Logic & State Mapping Tools (such as Miro) to map out our federated state. 

    • Node-Based UI Design allowing you to be comfortable with what is possible in Node.js and Vue.js. 
  • Technical Empathy: Ability to understand technical constraints (API limits, data latency) and design around them. You don't need to code, but you must know how HTML/CSS works to design feasible UIs.
  • Communication: Ability to defend design decisions to executives and engineers using logic ("This reduces click count by 50%") rather than feeling ("I like blue").

Bonus Points: Experience designing for Data Governance, Analytics, or DevOps tools.

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