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Business Development Internship

Dallas, Texas

The ISN Internship program is an intensive, nine week program that gives university students a unique opportunity to put the skills they have learned in their undergraduate career into practical application in the workforce. A select group of students will be invited to participate and gain experience in two critical aspects of business: Customer Service and Business Development.

Interns will spend the first three weeks of the internship participating in our new-hire training program, EDGE. Interns will contribute on the Customer Service Team during this time, while also learning about our business model. The training program includes classroom and on-the-job training in areas of Soft Skills development, Customer Service Excellence and ISN products and services. During classroom training, interns will participate in group breakout sessions, hands-on activities, and self-paced assignments. The content will be reviewed each week with unique follow up activities and quizzes in preparation for weekly tests to verify competency. 

They will then be assigned to one of our Client Development teams, where they will be able to closely observe the prospecting and account management side of ISN both in the office and traveling to a client meeting. Interns will be assigned projects throughout the program, culminating in a research-intensive project. At the close of their internship, they will present their findings to the management team, gaining valuable experience in speaking in high-pressure situations.

Internship Duration: June 7 – August 6, 2027

Professional Opportunities

  • Receive a mentor
  • Attend a business trip to observe either a client or contractor customer meeting
  • Present over projects to the entire ISN Supervisor Team

 Primary Duties & Responsibilities

  • Proactively service and support contractor customers by taking incoming calls, chats and emails
  • Conduct phone and web-based training on ISNetworld Platform
  • Assist contractor customers with account understanding and problem resolution
  • Assist with client account management functions including:
  • Conducting research for prospective clients
  • Mailing letters to prospective clients
  • Preparing for meetings with clients
  • Following up with newly subscribed contractors
  • Research and prepare reports for assigned projects
  • Prepare presentations for assigned projects

 Knowledge and Skills

  • Proficient computer skills in programs including, but not limited to, Word, Excel, PowerPoint, Internet and e-mail applications
  • Solid verbal and written communication skills
  • Attention to detail
  • Service Oriented
  • Solid analytical and problem solving ability
  • Strong organizational skills and ability to multi-task
  • Demonstrated personal initiative and ownership of projects/tasks
  • Proficient presentation skills

Interview Dates: First round interviews will be held on campus. If successful after first round, candidates will be invited to final round interviews in Dallas, TX October 27 & 28.

Interns must be within a commutable distance to the Dallas, TX office and be willing to come into the office everyday unless approved by management.

All job offers will be contingent on successful completion of a background check.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.

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The Company has no blanket prohibition against hiring qualified relatives of employees, except to the extent it creates a conflict of interest, and will give them the same consideration as other qualified applicants. Hiring an employee’s relative is, however, a potentially sensitive issue.

An applicant will not be hired and an employee will not continue to be employed by the Company if, in the Company’s opinion, the hiring or continued employment of a relative would create an actual or perceived conflict of interest that would materially affect either individual’s work, assignments, opportunities, and progression in the Company.

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·         Onboarding and managing the employment relationship with Applicants who are hired by ISN; and

·         Compliance with applicable laws and regulations.

III.    Contact Information. If you are an Applicant and have any questions about this Notice or ISN’s compliance with the CCPA, please contact ISN as follows:

 

ISN Software Corporation

Attn: Human Resources
3232 McKinney Ave., Suite 1500
Dallas, Texas 75204
Email: HRSupport@isn.com
Phone: 1-800-976-1303

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