Operations Associate

Inkhouse is a strategic communications agency that drives relevance and impact for innovative companies across several industries including artificial intelligence, climate tech & energy, cloud infrastructure & apps, consumer, cybersecurity, education, finance, healthcare & wellness, and venture capital. We built our reputation one client at a time, and it’s made us a sought-after agency for pre- and post-IPO technology innovators and Fortune 500 companies. Founded in 2007, Inkhouse has grown organically to an agency of 130+ people in seven major cities with remote employees across 16 states and recently became a partner agency within Orchestra, the first company built for the future of communications. Learn more at: www.inkhouse.com.

We’re looking for people with innovative ideas about where media relations, social media, content and creative services are going next. Our business changes quickly, so Inkhouse must too. We’ve created a workplace in which everyone has permission to risk failure in service of big ideas. That’s the only way they get discovered. Our 11 company values serve as the foundation for how we work and how our people grow.

 

Job Summary:

The Operations Associate position at Inkhouse requires an individual who wants to be our partner in continuing to make Inkhouse an amazing place to work. The ideal candidate will have a service-oriented mindset, be scrappy and willing to jump in on what needs to be done. They are solutions-oriented and resourceful and love people. 

The ideal candidate should have strong media and influencer relationships, with a background in B2B and consumer technology public relations and experience leading integrated programs (including social (paid, organic) and digital marketing).

Job Responsibilities: 

• Support agency-wide initiatives such as book launches, culture programs, events etc. 
• Manage employee onboarding for our Boston and NYC offices.
• Oversee Boston office operations, including coordination with Boston office landlord and IT support. 
• Develop and maintain a comprehensive office logistics overview for new employees and visitors
• Provide executive support to 2-3 Boston-based executives (scheduling, review aggregation, expense tracking, etc.)
• Scheduling and coordination of regional and East coast office meetings
• Assist with office events including offsites, holiday parties, and team-building events.
• Track vacation calendars, performance reviews, and team changes in partnership with HR
• Support resource management and budget tracking as needed
• Maintain a comprehensive overview of office logistics for new employees and visitors
• Assist with office moves, decorating, and other administrative tasks as needed

Job Requirements:

• 2-3 years of experience in an administrative, operations or similar role.
• Excellent communication and interpersonal skills.
• Detail-oriented, solutions-focused and highly organized.

Salary Range: $65,000-$80,000, commensurate with experience

Location: This role is based in our Boston office and requires in-office presence 4 days a week.

Benefits & Perks:

The sign at the front desk at our headquarters reads, “Work Hard & Be Nice to People.” At Inkhouse, culture is our business model. We believe that great work is contingent on two things: the ability to come as you are, and the freedom to disconnect. Creativity requires perspective, and hard work needs to be balanced with mental space. We try to be on the forefront of progressive benefits including generous paid family leave, unlimited vacation, and dogs in the office. Check out the rest of our benefits, both the things you need and the things you want, here.

Inkhouse is committed to creating a diverse and inclusive workplace that is reflective of the communities in which we work and the clients that we serve. We seek to bring together people of varying backgrounds, skills, and experience, recognizing that this leads to a diversity of thought that fuels creativity and enables people to do their best work. BIPOC, LGBTQIA+ and non-traditional candidates are strongly encouraged to apply.

Inkhouse is also committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR at HR@inkhouse.com.

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We're part of Orchestra, the first communications company built for today’s media landscape. Since 2022, it’s acquired nine firms, including: BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for your communication professionals. Learn more at: www.orchestraco.com.

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