Current openings at inKind

Job Title: Senior Software EngineerReports to: Director of EngineeringLocation: Austin (in-person)  Build the infrastructure powering the future of restaurant payments At inKind, we’re building the financial infrastructure that connects restaurants, diners, and capital in entirely new ways. Our platform powers real-time financial transactions and operational workflows for restaurants across the country. We’re looking for entrepreneurial, forward-thinking engineers who thrive in fast-moving environments and enjoy solving complex technical problems at scale. This is a hands-on role where you’ll design and build systems that support mission-critical financial workflows used daily by restaurants and partners. Our engineering team works with an AI-first mindset — leveraging modern AI tools to accelerate development, automate workflows, and unlock new product capabilities. We’re looking for engineers who are excited to experiment with emerging technologies while maintaining high standards for reliability and scalability. You’ll collaborate closely with product, business, and engineering teams to build systems that directly impact the restaurants and partners who rely on inKind for real-time financial operations. What You’ll Work On You’ll help design and operate the systems that power our financial platform. Distributed Systems & Platform Engineering Design and implement scalable distributed systems supporting financial transactions and real-time events Architect services that handle real-world scale, failure scenarios, and performance constraints Ensure strong data integrity and consistency across distributed workflows Build secure infrastructure protecting sensitive financial data AI-First Engineering Identify opportunities to leverage AI tools to accelerate development and improve engineering workflows Contribute to AI-enabled product features and automation across the platform Help evolve how our team integrates modern developer tools and AI-assisted engineering practices Reliability & Production Operations Design systems with observability, monitoring, and failure recovery in mind Debug complex production issues across distributed services Improve reliability and performance of mission-critical systems Participate in on-call rotations to maintain platform stability Cross-Functional Collaboration Partner with product and business teams to translate customer needs into scalable technical solutions Lead architectural decisions through hands-on implementation Mentor engineers and help raise engineering standards across the team Who Thrives Here The engineers who succeed at inKind tend to be: Builder MindsetYou enjoy taking ownership, experimenting with new ideas, and shipping impactful solutions. Systems ThinkersYou understand how complex systems interact and can design resilient architectures. Forward-Thinking EngineersYou’re excited about modern development practices and exploring how AI can improve the way we build software. Pragmatic Problem SolversYou know when to refactor, when to optimize, and when to ship. Collaborative TeammatesYou communicate clearly and work well with engineering, product, and business partners. Minimum Qualifications 8+ years of experience building and operating production systems Strong distributed systems design experience Expertise in at least one major web framework (Rails, Django, Express, Fastify, etc.) Strong database knowledge including indexing, query optimization, and transactional integrity Experience designing highly available production systems Familiarity with authentication, authorization, and secure API design Preferred Qualifications Experience scaling systems during periods of rapid growth Background in payments, financial transactions, or regulated systems Experience implementing distributed patterns such as retries, circuit breakers, and event-driven workflows Experience working with or evolving large Rails applications Experience integrating AI tools into engineering workflows or building AI-powered product features Why Engineers Like Working Here Work on real-world financial infrastructure used by restaurants every day High ownership and autonomy in architectural decisions Opportunity to help shape an AI-first engineering culture Collaborative environment working closely with product and business teams Fast-moving startup environment where your work directly impacts customers Some of our Benefits: Generous PTO and company holiday policy + company paid Short Term Disability 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost Child Care Benefits and generous parental leave Dog-friendly workspace in a secure building with great views of downtown Austin Daily lunches and snacks for in-office team members Salary $160,000 – $185,000, DOE

Job Title: Senior Platform Engineer Reports to: Director of Engineering About the role The Senior Platform Engineer at inKind is responsible for owning, evolving, and operating our cloud infrastructure as the foundation of a growing financial and hospitality technology platform. This role exists to ensure that our systems are secure, reliable, observable, and capable of scaling as both traffic and organizational complexity increase. This is a deeply technical, hands-on role with real ownership. You will design, implement, and operate our AWS infrastructure; make forward-looking decisions about how our platform should evolve; and carry those decisions through implementation, migration, and steady-state operation. When the platform changes—new AWS services, runtime upgrades, architecture shifts—you are ahead of it, not reacting to it. You’ll work closely with application engineers, but your focus is the platform itself: compute, networking, data stores, deployment workflows, observability, and operational correctness. In a small but growing team, this role sets the standard for how infrastructure is designed, changed, and trusted. Who you are Infrastructure Owner: You take responsibility for systems in production and feel accountable for their behavior over time Systems Thinker: You understand how compute, storage, networking, and application behavior interact under real load Pragmatic Operator: You know when to modernize, when to migrate, and when stability matters more than novelty Infrastructure Decision-Maker: You can evaluate tradeoffs (EKS vs ECS, Redis vs Valkey, EC2 vs Fargate) and carry those decisions through safely Operationally Grounded: You’ve run systems in production, handled incidents, and learned from failures Security-Aware: You design infrastructure with least privilege, network isolation, and secure defaults Clear Communicator: You explain infrastructure decisions and risk in a way engineers and leadership can understand Role Responsibilities Platform & Cloud Infrastructure Own and evolve our AWS infrastructure across compute, networking, storage, and managed services Design and maintain infrastructure that supports high availability, predictable performance, and financial correctness Lead platform-level architectural decisions, including service migrations and runtime changes (e.g., Redis → Valkey, EKS → ECS/Fargate) Ensure infrastructure choices align with reliability, cost, and operational simplicity—not just trend adoption Deployment, Reliability & Operations Design and maintain deployment pipelines that are safe, repeatable, and observable Own system reliability through capacity planning, failure modeling, and controlled change management Lead incident response and root-cause analysis for infrastructure-level failures Participate in on-call rotations and continuously improve operational ergonomics Observability, Security & Governance Build and maintain strong observability across infrastructure and services (metrics, logs, tracing, alerting) Ensure secure configuration of AWS resources, IAM policies, secrets management, and network boundaries Proactively identify infrastructure risks related to scale, cost, or security and address them before they become incidents Technical Leadership & Collaboration Partner closely with application engineers to ensure platform constraints and capabilities are well understood Drive infrastructure changes through hands-on implementation Establish standards and best practices for infrastructure, deployment, and operations as the team grows Mentor other platform engineers and help raise the overall operational maturity of the organization Minimum Qualifications 8+ years of experience building and operating production infrastructure in cloud environments Deep experience with AWS core services (EC2, ECS/EKS, VPC, IAM, RDS, ElastiCache, ALB/NLB, CloudWatch, etc.) Strong understanding of containerized workloads and orchestration tradeoffs Proven experience designing systems for high availability, fault tolerance, and controlled failure Hands-on experience with infrastructure as code (Terraform, CloudFormation, or equivalent) Demonstrated ability to plan and execute infrastructure migrations safely Experience debugging real production incidents involving networking, scaling, or service degradation Preferred Qualification Experience operating infrastructure for financial systems or other high-reliability domains Firsthand experience scaling infrastructure through periods of rapid growth Strong opinions about observability and operational hygiene, informed by past failures Experience simplifying, retiring, or rearchitecting over-engineered infrastructure Comfort working closely with a Rails-based application stack while remaining tool-agnostic Some Of Our Benefits:  Generous PTO and company holiday policy + company paid Short Term Disability 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost Child Care Benefits and generous parental leave Salary:  $190,000 - $200,000, DOE + Benefits