Salesforce Functional Consultant

Innovior is a leading boutique Digital Transformation consultancy.
 
We began as a specialist in Intelligent Automation and quickly expanded our services to include Salesforce, Anaplan, Data & Analytics and Managed Services.    
 
This strategic shift enabled us to offer our clients a comprehensive suite of bespoke solutions for their digital transformation initiatives.    
 
Since our inception in 2016, our team has expanded to include 120 dedicated professionals based in Sydney, Melbourne, India, and the Philippines. Our expertise spans Management Consulting, Experience Design, Supply Chain Optimisation, Workforce Planning, and Data & AI.   
 
Leveraging innovative technologies, we help clients optimise their operations, enhance customer experiences, and maintain a competitive edge. Our client-centric approach, coupled with deep industry knowledge, allows us to deliver tailored solutions that drive meaningful outcomes and fuel success.    
 
Join our passionate team and be part of our exciting growth journey at Innovior, and help us shape the future of digital transformation!   

Salesforce Senior Functional Consultant

Shape the future of digital transformation and deliver impactful solutions with Innovior.

We’re looking for a Senior Salesforce Functional Consultant to lead end-to-end solution design and implementation for high-profile clients across healthcare, telco, infrastructure, retail, education, and energy. In this role, you’ll work closely with stakeholders to translate business needs into scalable Salesforce solutions that drive real value.

What You’ll Do:

• Engage with clients to understand their business challenges and design tailored Salesforce solutions.
• Lead workshops and stakeholder meetings, capturing key requirements and translating them into best-practice designs.
• Configure and optimize Salesforce, leveraging Sales Cloud, Service Cloud, and other platform capabilities.
• Ensure seamless implementation, collaborating with project managers, developers, and key stakeholders.
• Conduct testing, training, and user adoption activities, ensuring solutions deliver maximum impact.
• Stay ahead of the curve, keeping up with Salesforce innovations and industry trends.

What You Bring:

• 5+ years of experience as a Salesforce Functional Consultant or similar.
• Salesforce certifications (Service Cloud & Field Service Cloud ideally).
• Strong business analysis and solution design expertise, with the ability to map complex processes into Salesforce.
• Hands-on experience with Sales Cloud, Service Cloud & Field Service Lightning. 
• Excellent stakeholder management, problem-solving, and communication skills.
• Experience working in Agile environments is a plus.

Why Join Innovior?
At Innovior, we thrive on innovation, collaboration, and real-world impact. Here’s why you’ll love being part of our team:

• Exciting Work: We’re leaders in Intelligent Automation, Salesforce, Data & AI, Cloud, ServiceNow, and more—partnering with Australia’s biggest brands.
• Supportive Team: Join a dynamic, friendly culture where we solve problems together and celebrate success.
• Career Growth: Access training, mentorship, and cutting-edge tech to fuel your ambitions.
• Inclusive & Forward-Thinking: We welcome diverse perspectives and encourage applicants from all backgrounds—even if you don’t meet every criterion.

🚀 Apply Now! If this role isn’t the perfect fit, send in your application—we might have something else for you!