Head of Marketplace Operations - Remote

About Inspira Education

Inspira Education is one of the fastest-growing edtech startups in the US. As the world’s leading network of top admissions consultants in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched institutions with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. We help college applicants and parents with the highest quality content, tutoring, and advising services for their college and graduate school applications.

We believe that diversity drives learning. To meet our mission, we encourage, support, and celebrate different ideas, perspectives, and backgrounds. As a fully distributed (remote) team, we challenge one another to find the most effective way to empower learners, teachers, and parents. Your name, race, religion, gender, nationality, sexual orientation, and age are not barriers; they are why we want to work with you. We invite talented and creative candidates who value the importance of nurturing a student’s boundless curiosity to join us on this journey.

We operate globally across five brands - Inspira Futures, Inspira Advantage, Quad Education, Juris Education, and Foundation Learning. As one of the fastest growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world including Craft Ventures, Jeff Fluhr (Founder of Stubhub), David Sacks (Former COO of PayPal and Founder of Yammer), Kygo (World renowned DJ), among others.

The Role

We are seeking a passionate individual to lead growth and operations across the business. In this role, you will implement dynamic growth strategies, cultivate new initiatives, and play a vital part in building Inspira Education's growth engine. You'll be responsible for overseeing all aspects of our marketplace operations, including strategic planning, performance monitoring, and team leadership. Your role is essential in driving the success and growth of our client marketplace by partnering with stakeholders and ensuring the best customer experience. If you are excited about the opportunity to join a fast-growing startup, drive impactful growth, and empower individuals to achieve their career and educational aspirations, we would welcome the opportunity to speak with you. This vital role is available to candidates across the United States and Canada!

Responsibilities

• Develop and implement marketplace strategies to drive growth and profitability
• Oversee day-to-day marketplace operations and ensure alignment with business objectives
• Collaborate with internal teams to optimize marketplace performance
• Analyze market trends and customer data to identify opportunities for improvement
• Develop and scale growth playbooks to become a world-class expert in your areas of responsibility
• Experiment, innovate, and explore new approaches to help Inspira Education continually enhance its growth efforts
• Manage and mentor team members to achieve individual and company goals
• Monitor and report on performance metrics, providing actionable insights
• Maintain continuity of operations during the introduction of new agreements 
• Develop and create actionable KPIs and other key metrics aligned with departmental goals
• Track team performance, and enhance quality assurance protocol

Qualifications

• Bachelor's degree in Business, Marketing, or a related field
• Minimum of 7 years of experience in marketplace management
• 3+ years of experience in a fast-paced environment including Strategy & Ops, Consulting, Marketing/Growth
• Proven track record of driving growth and profitability in a marketplace setting
• Strong analytical skills and the ability to interpret data to make informed decisions
• Excellent leadership and team management abilities
• Outstanding communication and interpersonal skills
• A proactive and resourceful mindset with a passion for exploring details while executing high-level strategies

Why you'll love Inspira

• Amazing people with a great vision and values
• Remote-first team across the US and Canada
• 100% coverage of health, vision, and dental benefits
• Flexible Paid-time Off
• Learning and Development Budget for Employees
• Retirement Savings Plans
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
• Note: certain benefits are not provided to 1099 contract workers

Interested in learning more about Inspira Education, please visit Inspira Education Group.  

Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.