Business Intelligence Manager

About Inspiren

Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.

Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes.

About the Role

We are seeking a Business Intelligence Manager that will play a crucial role in driving the company metrics that empower the Inspiren team with the data-driven insights and recommendations needed to make informed decisions to optimize operations. This includes working with other leaders to facilitate performance improvement. This role requires a strong analytical mindset, attention to detail, and a passion for leveraging data to drive strategic decision-making in a fast-paced, dynamic healthcare technology environment.

What You'll Do:

• Cross Functional Reporting & Analysis:
• Develop and maintain Inspiren’s overall business intelligence strategy, collaborating with others to ensure alignment with overall business goals and objectives.
• Work with stakeholders to develop and maintain the reports, dashboards, and key performance indicators needed to track performance against targets.
• Routinely query and analyze large and complex data sets to identify key trends and variances to provide actionable insights to stakeholders based on the highest priority items with the most impact to the business.
• Work closely with various departments to understand their needs and provide data-driven insight to support their strategic initiatives and improve performance.
• Partner with other BI & data specialists within Inspiren to design, implement and maintain data models that facilitate efficient and effective reporting and analysis across all business needs.
• Perform ad hoc data analysis to answer specific business questions, translating those data findings to support strategic decision making.
• Data Management & Integrity:
• Collaborate with others to ensure data accuracy and integrity across various business systems and platforms, resolving data discrepancies and inconsistencies.
• Develop and enforce data quality control procedures.
• Process Improvement & Optimization:
• Identify opportunities to streamline operational processes and improve efficiency.
• Assess and recommend BI tools, platforms, and technologies to meet business needs.

About You

• Educational Background:  Bachelor's or Master’s degree in Finance, Accounting, Business Administration, Economics, Engineering or related field. 
• Experience: 5+ years of experience in business intelligence, data analytics, financial analysis or a related role (preferably within a SaaS/hardware or healthcare technology company).
• Technical Expertise: 
• Strong attention to detail and accuracy.
• Excellent analytical and problem-solving skills, with a data-driven approach.
• Experience with CRM and ERP systems.
• Proficiency in Microsoft Excel (advanced formulas, pivot tables, data visualization).
• Experience with data visualization and reporting tools (Tableau, Power BI, etc.).
• Experience with SQL or other database query languages.  
• Communication: Excellent verbal and written communication skills, with the ability to convey complex ideas clearly.
• Adaptability: Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities. Start-up experience is a plus.

Details 

• The annual salary range for this role is $146,000 - $185,000 + benefits (including medical, dental, and vision) 
• Flexible PTO
• Location: Remote, US
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Equal Employment Opportunity (EEO) Statement

Inspiren does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.