Head of IT

At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry.  With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.

Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations.

With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company. We are people-first, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.

At Instabase, we’re passionate about building software to advance the state of the art in computing. We’ve built a fearlessly experimental, customer-obsessed team who are making discoveries to fundamentally change how people build and consume business applications. Today, we’re partnering with the world’s leading companies to transform how they use data and technology. If these challenges excite you, we would love for you to join us.

Our IT Team is core to the growth of our organization. This team works on a wide range of challenges, including providing support to over 250 employees in a professional manner - teams are distributed across North America, EMEA and Asia.

As Head of IT, you’ll play a key role in helping to define the IT strategy of Instabase as we scale globally. You’ll work closely with a number of teams, including, but not limited to HR, Engineering and Sales. As we scale you will play a key role in building new processes and continuously finding new ways to improve our infrastructure, security and systems. 

What you’ll do

• Developing the organization’s IT vision and translating it into actionable goals
• Directing the sourcing and implementation of new software and hardware
• Formulating and implementing business continuity and disaster recovery plans
• Coordinating IT activities to ensure the availability of network services and data
• Identifying future challenges in the IT landscape and developing mitigation strategies
• Overseeing departmental budgeting and forecasting within the organization
• Directing IT staff recruitment and directly supervising employees
• Identifying security vulnerabilities and eliminating them with strategic solutions

About you:

• 5 + years working as a Head of IT role leading a global team. 
• Experience managing and overseeing outsourced IT functions.
• You have defined Global IT strategies within a hyper-growth organization. 
• You have built and recruited globally distributed teams.
• Lead on the operational delivery of their group-wide ICT strategy which underpins transformation, value for money, service delivery and wider business objectives
• Can ensure that effective written policies / procedures are in place across all ICT functions
• Able to identify and evaluate emerging technologies and recommend their deployment as appropriate to meet strategic objectives

• Flexible PTO: Because life is better when you actually live it!
• Instabreak Fridays: Enjoy 6 company-wide Friday breaks scheduled throughout the year, giving you long weekends to relax and recharge!
• Comprehensive Coverage: Top-notch medical, dental, and vision insurance.
• 401(k) with Matching: We’ve got your back for a secure future.
• Parental Leave & Fertility Benefits: Supporting you in growing your family, your way.
• Therapy Sessions Covered: Mental health matters— 10 free sessions through Samata Health.
• Wellness Stipend: For gym memberships, fitness tech, or whatever keeps you thriving.
• Lunch on Us: Enjoy a lunch credit when you're in the office.

#LI-hybrid

Instabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.