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Product Associate

New York, New York, United States, Toronto, Ontario, Canada

About InstaLILY

InstaLILY is building AI teammates for B2B workflows. We help companies deploy AI agents that automate high-value work across sales, service, and operations. We are building for a future where AI does real work inside complex businesses, and we are looking for sharp, ambitious people who want to help shape that future.

About the Role

This is a high-ownership, full-scope product role. You will operate at both ends of the product stack, the platform layer that powers how InstaLILY scales, and the engagement layer that determines whether users show up, stay, and build lasting habits with the product. You will be hands-on on internal and external-facing tools, own end-to-end workstreams, and work directly with engineering, analytics, and company leadership. This is a front-row seat to how an AI company is built and a chance to shape it.

What You'll Do

Platform & Tooling

  • Identify and prioritize platform improvements that make our product faster to deploy and more scalable
  • Build and improve product surfaces that directly impact client onboarding speed and long-term retention
  • Work with engineering to surface usage signals and drive data-informed decisions
  • Take initiative to reduce operational complexity

Engagement & Habit Formation

  • Execute on the design and delivery of our user engagement system with high autonomy
  • Build habitual engagement loops that keep users coming back and building muscle memory with the product
  • Work directly with engineers to ship fast, validate, and iterate without waiting to be told what to do next

What We're Looking For

  • Recent graduate or candidate with 1–2 years of experience in a fast-paced, high-performance environment
  • A strong portfolio of things built and shipped regardless of background
  • Strong ownership instinct and technical fluency
  • Comfort operating at multiple altitudes and sharp product instincts
  • Excellent communication and organizational skills
  • Strong business judgment and genuine interest in AI, startups, and enterprise software
  • Scrappy and resourceful

What You'll Get

  • Direct exposure to building an AI company at a pivotal stage of growth
  • Close mentorship from experienced operators, founders, and leaders in AI
  • Meaningful ownership from day one
  • The opportunity to grow into a senior role as the team scales

Compensation and Benefits

Salary Range: $90,000–$110,000 per year, commensurate with experience

Equity: Stock options awards, and refreshers for top performers

Benefits: Medical, Dental, Vision, 401K, in-office Lunch reimbursement, Wellbeing Stipend, Generous Parental leave, PTO and 10 US Federal Holidays, and more!

Join InstaLILY and build autonomous agents that matter. If you want a role where you own real surfaces of an AI platform, where your code ships into real enterprise systems, and where you're in the room with the customers using them, we want to hear from you.

Quality Over Quantity
To ensure a focused, high-quality hiring experience, we kindly ask candidates to limit their applications to 3 open requisitions at any given time. Applying strategically to roles that best align with your skills and career goals gives you the highest chance of standing out. Have you interviewed with us in the past 12 months? We encourage you to reach out directly to your previous recruiter rather than submitting a new application.

Quality Over Quantity

To ensure a focused, high-quality hiring experience, we kindly ask candidates to limit their applications to 3 open requisitions at any given time. Applying strategically to roles that best align with your skills and career goals gives you the highest chance of standing out. Have you interviewed with us in the past 12 months? We encourage you to reach out directly to your previous interviewer rather than submitting a new application.

Instalily is committed to providing an inclusive and barrier-free recruitment process. If you require an accommodation, please let us know, and we will work with you to meet your needs.

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