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Revenue Operations and Analytics Associate

Chicago, Illinois, United States

Instawork’s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, we’re supercharging the leading online labor marketplace and looking for exceptional talent to help us build the future of hourly work. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and more, we want you to help us continue to scale quickly and make an even greater impact.

The mission of the Revenue Operations team is to transform how we build revenue engines using AI and automation. Rather than simply adding more people to fix growth bottlenecks, we're looking for somebody who can design and build automated workflows that amplify our entire GTM organization. This role bridges the gap between strategic thinking and technical execution - part commercial thinker, part builder.

As a Revenue Operations and Analytics Associate, your role will range from conducting research that identifies and evaluates key strategic trends in the industry to developing a single point of view on how we operate the business. This role will report to the Head of GTM Analytics, and will partner closely with various stakeholders including but not limited to Sales and Account Management. 

Who You Are:

  • 3+ years experience in business operations / strategy & operations, management consulting, investment banking, and/or technology
  • Strong data and analytics skills, including fluency in Excel / Google Sheets, SQL, and BI / data visualization tools
  • Experience with automation platforms (Clay, Zapier, n8n) or willingness to learn through hands-on experimentation
  • Familiarity with AI tools and APIs for workflow automation
  • Strong cross-functional and executive communication skills, including a proven ability to influence without authority and build strong working relationships with business partners
  • Most importantly, curiosity and willingness to learn by tinkering

What You'll Do:

  • Strategic planning & goal-setting: Define and track essential KPIs and metrics for the GTM team to gain a comprehensive understanding of our go-to-market performance. Stay informed about key trends and conduct analyses to uncover new insights that support strategic decision-making.
  • Development of data foundations and execution of data-driven initiatives: Leverage SQL expertise to address critical questions about our market and growth opportunities. Build automated workflows using AI and no-code tools to replace manual GTM processes and amplify team productivity across sales and marketing functions
  • Ownership of reporting and analytics: Create and distribute regular reports and dashboards to key stakeholders, ensuring data accuracy and integrity. Leverage analytics techniques and AI tooling to interpret data, identify trends, and provide actionable insights to drive business growth and improvement.
  • Utilize strong analytical skills to address key business questions and uncover growth opportunities
  • Support customer reporting needs for key stakeholders, ensuring data accuracy and integrity
  • Use analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement
  • Partner closely with internal stakeholders groups to execute strategic initiatives
  • Uncover insights and propose recommendations that range from strategic to tactical, ultimately influencing Instawork's execution and growth strategies

For IL based applicants:

  • The base salary for this position is $100,000 - $140,000
  • This position is eligible for equity in the form of stock options
  • This position is eligible for Instawork benefits, including: 
    • Variety of medical, dental, and vision plans with coverage beginning on the date of hire
    • Flexible paid time off
    • At least 8 paid company holidays annually
    • Phone stipend
    • Commuter stipend
    • Supplemental pay on qualified leaves
    • Employee health savings accounts (HSA) contribution
    • Flexible spending plans
    • 401K plan
    • Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

#LI-Onsite 

Our Values 

  • Empathy, Trust & Candor
    We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

  • Bias for Action
    We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

  • Always Be Learning
    We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

  • Act Like an Owner
    We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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