Field Operations Executive

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

About IRL

Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here.

Role Overview

We are building one of India's largest commercial video data collection networks. As a Zonal Data Captain, you will own the business pipeline for your assigned zone. Your primary responsibility is to find businesses, convert them for on-site video data collection, and keep the recording engine in your territory active every single day. You will spend your days in the field meeting business owners, converting them, and expanding into new towns mapped to your zone.

Core Compensation & Target

• Fixed Salary: ₹25,000 / month

• Performance Incentives: Up to ₹95,000 / week*

• Core Target: 8 business conversions / day

*Incentive Note: Incentives are performance-based and linked to verified conversions, recorded hours generated from your converted businesses, and quality/consistency of execution. All conversions and hours are subject to verification before payout. A detailed slab structure will be shared at the offer stage.

What You'll Do

1. Business Pipeline Building (Your Core Job)

• Daily Target: Convert a minimum of 8 new businesses every day for commercial video data collection.

• Target Segments: Prioritize multi-worker and 2-shift environments: factories, manufacturing units, workshops, service centers, commercial kitchens, warehouses, printing & packaging units, and facility management operations.

• Data Integrity: Complete the business conversion form accurately and fully for every single conversion on the same day.

• Verification: Every conversion is verified. A converted business means a real, reachable business that is scheduled and ready for recording.

⚠️ CRITICAL PERFORMANCE STANDARD: Any week with fewer than 50 converted businesses (~8/day) is a failure to execute the core requirement of this role and will result in termination.

2. Territory Scouting & Expansion

• Map and expand into nearby towns and industrial clusters assigned to your zone.

• Identify new commercial categories and corridors with high recording potential.

• Build corridor-level knowledge: identify which streets, estates, and clusters hold the densest concentration of qualifying businesses.

3. Recording-Day Support

• Provide timely updates to your internal coordinator on pipeline status, scheduled recordings, and on-ground issues.

• Support field operations on recording days at the businesses you converted. Resolve owner concerns, access issues, and scheduling conflicts on the spot.

• Maintain relationships to ensure a business stays warm throughout its entire recording cycle.

Role Requirements

• Language Skills: Native fluency in the local language of the zone, plus working English or Hindi.

• Experience: Minimum 1 year of experience as a Field Sales Executive, Business Development Executive, or equivalent field-facing role.

• Network: Existing network of business owners in the region. You should be able to name and reach real business owners in your territory (this will be verified during the interview).

Who Thrives in This Role?

• Field sales and vendor acquisition professionals who close face-to-face.

• Individuals comfortable with extensive daily travel within their zone.

• High-ownership operators who treat their territory like their own business.

• Professionals who perform exceptionally well under clear, non-negotiable daily numbers.

Our Values 

• Empathy, Trust & Candor
  We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

• Bias for Action
  We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

• Always Be Learning
  We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

• Act Like an Owner
  We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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