AI and Analytics Associate, Go-to-Market

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

The mission of the GTM Operations and Analytics team is to transform how we build revenue engines using AI and automation. Rather than simply adding headcount to solve growth bottlenecks, we focus on designing scalable systems, automated workflows, and AI-powered solutions that amplify the impact of our entire GTM organization. This role bridges the gap between strategic thinking and technical execution - part commercial thinker, part builder. 

As an AI and Analytics Associate, your role will range from conducting research that identifies and evaluates key strategic trends in the industry to developing a single point of view on how we operate the business. This role will report to the Senior Manager of GTM Strategy & Analytics, and will partner closely with various stakeholders including but not limited to Finance, Sales and Account Management. This position is based in our San Francisco office (downtown/SOMA near public transit) and follows an onsite work model, requiring in-office presence 5 days a week.

Who You Are:

• 3+ years of experience in analytics, business operations, strategy & operations, management consulting, investment banking, or a high-growth technology startup
• Strong analytical foundation, including fluency in Excel / Google Sheets and SQL; experience with Python and BI tools (e.g., Tableau, Mode) is a plus
• Interest in, or hands-on experience with, automation platforms and AI tools (e.g., Cursor) and APIs; excited to learn through experimentation
• Systems thinker who enjoys designing scalable solutions rather than one-off analyses
• Strong cross-functional communication skills, with the ability to distill complex concepts into clear, actionable insights
• Highly curious, self-directed, and comfortable learning by tinkering in ambiguous problem spaces

What You'll Do:

Data foundations & analytics execution

• Use SQL and analytics tools to build reliable data foundations and answer critical questions about market dynamics, funnel performance, and growth opportunities.
• Develop self-serve dashboards, analyses, and metrics that inform GTM strategy and day-to-day execution.

Workflow automation & systems design

• Design and build AI-powered, end-to-end workflows that automate lead enrichment, routing, qualification, handoffs, and follow-ups across Sales, Marketing, and Account Management.
• Leverage AI, no-code, and automation tools to replace manual processes, improve data quality, and increase GTM productivity at scale.

Strategic planning & insight generation

• Define, track, and evolve core GTM KPIs to provide a holistic view of performance and attainment.
• Partner with stakeholders across Finance, Sales, and Account Management to surface insights, test hypotheses, and support planning, forecasting, and decision-making.

Nice To Haves:

• Experience working on a marketplace or a two-sided platform
• Experience with dbt or analytics engineering workflows

For SF-based applicants:

• The base salary for this position is $100,000 - $140,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including: 
• Variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

Our Values 

• Empathy, Trust & Candor
  We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

• Bias for Action
  We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

• Always Be Learning
  We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

• Act Like an Owner
  We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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