Our team

A core contributing factor to the influence Instiglio has had thus far includes our collaborative, highly skilled and diverse team. We are a team of 100+ people, representing 15+ nationalities, with offices in Colombia, Kenya, Morocco, Mauritius and the USA. Our team of practitioners has extensive development and government experience, including previous roles in international development banks, management consulting, national governments, multilateral agencies, INGOs and academia.  

How you will make an impact

Instiglio is seeking a People and Operations Officer based in Rabat to support the day-to-day functioning of our Morocco office as well as Global processes. This is a hybrid role that spans across People, Finance, and Office Operations, and serves as a vital link between our Rabat office and global support teams. 

At Instiglio, operations are carried out by a small, agile, and highly effective Services Team working in a dynamic and innovative environment. As the organization grows, the Services Team continuously adapts its systems and processes across People, Finance, and Admin to ensure smooth operations and support our teams globally. The team structure encourages cross-functional learning and professional growth, offering staff the opportunity to evolve and contribute in areas aligned with their interests and the organization’s needs. 

In Rabat, the People and Operations Officer will work closely with: 

• The Finance and Operations Team based in Rabat in supporting financial reporting, payroll processing, vendor management, and office administration.
• The Global People Team based in Nairobi in supporting HR operations, onboarding/offboarding, and team well-being in Morocco. 

This is an ideal role for a highly organized and proactive individual who enjoys multitasking, is passionate about creating a great workplace environment, and is eager to contribute to a mission-driven organization. 

Key Responsibilities:

• Finance Support
  • Support the update of the internal financial dashboards and trackers.
  • Assist in preparing and submitting monthly financial reports to our local accounting firm.
  • Support management of the relationship with the local bank and assist with account-related operations.
  • Prepare reimbursement requests and follow up with relevant teams.
  • Track and report leave balances to support payroll accuracy. 

• Office Operations & Administration 
  • Manage local vendors, suppliers and service providers (e.g., security, maintenance and IT, transport providers).
  • Identify and contact new service providers for specific needs (e.g., hotel bookings, restaurants, retreat venues).
  • Support project teams in executing project-related administrative tasks and processes.
  • Handle ad hoc administrative errands and visits to public institutions.
  • Maintain and update inventory of office equipment and supplies. 
• People Operations (HR) 
  • Act as the local point of contact for HR-related matters including medical and pension administration, leave management, submission of payroll inputs and employee engagement.
  • Coordinate onboarding and offboarding procedures and logistics.
  • Prepare standard HR employee documents.
  • Maintain organized and confidential employee records.
  • Support the preparation and execution of team events (retreats, end-of-year events, monthly gatherings).
  • Support the Talent Acquisition processes (outreach, application, interviews, recruitment) for local and international hires, ensuring a good candidate experience throughout the process. 

Who you are

An ideal candidate will have: 

• Education: Bachelor’s degree in human resources, Business Administration, Finance, or a related field. Master’s degree in a related field will be an added advantage. 

• Experience:  
  • At least 2 years of relevant experience in HR operations, office management, or finance/admin support. 
  • Familiarity with the Moroccan legal and administrative context is required.
  • Experience in consulting or international development organizations is a strong plus. 
• Other Skills & Competencies 
  • Strong written and verbal communication in French and Moroccan Darija; intermediate proficiency in English. 
  • Strong organizational and multitasking abilities.
  • High attention to detail and ownership over execution.
  • Proactive, solution-oriented mindset with the ability to work independently.
  • Comfortable navigating between teams and working in a multicultural, collaborative environment.
  • Strong command of Microsoft Office (especially Excel and Word); familiarity working with an Applicant Tracking System, an HRIS and SharePoint is a strong plus. 

How you will grow with us

Every day, your work will aim for impact, while you thrive in a dynamic culture of inclusion, collaboration and high performance. You will get to support teams managing impactful projects, be exposed to a wide range of methods, the international environment, room for taking responsibility and a chance to collaborate with our diverse teams. 

Working model and benefits

This role is based in our Rabat office. Instiglio offers a hybrid working model with a minimum of two (2) days per week at the office. Our benefits include personal days, remote work days, health and travel insurance, parental leave, and more. 

Interested? Join our team!

Submit your application by attaching an English version of your CV and cover letter. In your cover letter answer the following questions: (1) Why are you a good fit for this role? (2) What is your motivation to apply to Instiglio? Applications will be reviewed on a rolling-basis.

 

Instiglio is an equal opportunity employer. We are committed to giving everyone a fair go.