Inside Sales Representative

About Us:

Intermex Wire Transfer (NASDAQ: IMXI) is a dynamic, fast-paced, and innovative fintech specializing in wire transfer and financial products for underrepresented consumers. Since 1994, we have been a leader in the money transfer industry, connecting thousands of people with their families and communities. With a trusted network of retail locations and convenient online transfer options, we ensure our customers' money arrives exactly where and when they need it. At Intermex, we help consumers save while caring for what matters most.

What you will do

Our  Inside Sales Representative is responsible for maintaining and developing relationships with assigned area agents, including the day-to-day execution of FX investments, managing the ROI in order to achieve sales objectives and revenue goals in conjunction with the members in the field. Agent Sales Executives will also leverage other Intermex products and services to increase profits, agent transactions, and loyalty. This role is ideal for candidates who are success driven and enjoy working in a fast-paced and changing environment with a diverse team. Candidates should possess experience in telesales & analytical skills or related field and have excellent analytical skills.

What you bring

• Provide support and build strong relationships with current and new agents
• Monitor and negotiate day-to-day FX rates, commissions and customer fees to increase volume transactions
• Perform regular market analysis on competitors rates and pricings
• Facilitate exchange rate changes as suggested and requested by agents
• Support agents with transactions and provide resolutions to maximize customer satisfaction
• Partner with Field and Internal sales teams to increase volume and transactional revenue streams
• Strive to generate and increase transactions to maximize revenue

What you have

• Bachelors or Associate’s Degree in Finance, Economics, Business Administration or related fields
• 2 or more years’ experience in Sales or Customer Support roles
• Strong analytical and financial skills
• Proficiency in Excel and other MS Office software
• Create approach to decision making and escalation when needed

Our Perks

• Competitive base salary plus uncapped on-target sales commissions.
• Business casual dress code and paid time off.
• Free Employee Dental and Vision benefits.
• Medical benefits and 401K plan available.
• Employee Discounted Marketplace.
• We celebrate successes and reward our people for their hard work every day.
• We promote from within and invest in you with internal programs, training, and initiatives to develop your skills and help you reach your goals. You choose where you want to go—we help you get there. 

Our talent is our strategic differentiator. By bringing together diverse perspectives through our people and ideas, we foster an environment where people belong, all voices are heard, and everyone is vital and can contribute their best work. Intermex Wire Transfer, LLC is proud to be an Equal Opportunity Employer workplace.

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Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time.