MIT (Manager-in-Training)

 

Job Title:	Manager-In-Training (MIT) (Internal Only)
Department(s):	Unspecified, Manu/Distro	Terms of employment:	Full-Time, Salary
Reports to:	Room/Warehouse Manager	Salary:	Starting at $63,040/annum
Location:	Toronto, ON	Submit Applications by:	12:00pm NOON on Monday, May 19, 2025

The Role: Manager-In-Training (MIT)

Reporting to the Room Manager, The Manager in Training is responsible to support the planning and delivery of  key manufacturing objectives and align strategic focuses within multiple production ranges. This may include planning and execution of; staffing needs, health and safety management, staff talent mapping and development, engagement, continuous improvement projects and capacity planning. 

As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and respond to your learner’s needs. Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

As a Manager-in-Training, you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. 

 

The MIT undertakes the following RESPONSIBILITIES:

What you do (Responsibilities): 

Unique Customer Experience: 

• Be proactive communicating to customer service, supply chain operations and buying as it pertains to product launches, quality issues, production delays, fulfillment, raw materials and sundries 
• Support the development of processes and communicate with forecasting support person on any concerns regarding sales, safety stocks and life cycles of new and existing products 

Unique Staff Journey: 

• Oversee Floor Supervisors to ensure staff are on-boarded and trained adequately 
• Provide direction, support, feedback, development and performance management to all room staff 
• Support the Manager to implement talent programs and ensure all roles are filled and development plans are executed 
• Find solutions to staff conflict, provide feedback, coaching, and set expectations
• Assist in management of health and safety initiatives, claims management, and return-to-work 
• Develop and promote a positive working culture that supports the Company’s philosophy of inclusion and is based on open and honest dialogue and involvement of all team members that values their input and engagement in improving performance. 

Operational Excellence: 

• Assist in planning, implementation, execution and tracking of all short and long term projects 
• Support 4-month planning project creation, presentation and implementations within the room 
• Help to oversee KPIs and have a clear understanding of production capabilities while taking volume and space into consideration through capacity modeling 
• Oversee room reports and ensure they are completed 
• Knowledgeable of all costs and revenue generated through the room

Who you are (Qualifications): 

Required: 

• Minimum of 3 years’ progressive leadership and people management experience
• Demonstrated leadership in safety, and ownership of quality 
• Accustomed to working in a highly seasonal, high-pressure production environment 
• Excellent problem-solving and communication skills 
• Able to train, coach and provide feedback for staff performance development 
• Demonstrated success achieving KPIs 
• Reliable, consistent attendance, punctual and dependable 

Preferred: 

• Experience as an MIT (seasonal or core)
• Experience in production planning, inventory control or equivalent external manufacturing and/or supply chain operations management experience
• Cross-functional manufacturing and/or supply chain operations experience 
• Understanding of all processes and legislation required to ensure safe working practices
• Advance level understanding of ERP, production planning processes and software programs 
• Able to pull data from financial forecasts, AX and/or OMS to build weekly fulfillment reports
• Strong knowledge of Material Handling Equipment to ensure machines in room are well maintained, while also ensuring staff are properly certified and trained before operating machines
• Demonstrated ability to navigate conflict; able to objectively navigate through difficult conversations 

 

How to apply: Submit application found on the Colleague Center Internal Job Board

Need help? Email adeoliveira@lush.com

Only select applicants will be considered for this opportunity based on our selection criteria

^{Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion, we are proud to be an equal opportunity employer.} 

^{Only select applicants will be contacted for an interview based on the eligibility requirements and their qualifications. The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.} 

^{At LUSH, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. Our business practices strive to leverage the gift that diversity brings. Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known. LUSH North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, colour, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial jurisdiction.}

 

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