Senior Product Manager
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We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.
As a mission-driven company, we’re passionate about making a positive impact in learners’ lives by unlocking opportunity through learning. We’re looking for self-motivated, curious, and bold problem solvers — people who are driven by purpose, energized by complex challenges, and deeply committed to putting learners at the center of everything they do. If you’re excited to reimagine how education can better serve everyone, everywhere and want to build products that drive real-world impact, you’ll thrive here.
Senior Product Manager, Content Quality & Optimization
Trust is the catalog's real moat. As Coursera and Udemy scale content — more authors, more AI-generated and AI-assisted material, more enterprise buyers with reputational stakes — the credibility of what's in the catalog becomes the thing the business is actually selling. Customers reconsider renewals when content falls short. Partners disengage when they can't tell which of their courses need attention. Learners quietly abandon content that isn't working. This role owns Udemy and Coursera's answer: the systems that let authors and content teams find, fix, and prevent content issues, and the guardrails that keep the combined catalog credible as it grows.
What you'll own
The end-to-end quality loop.
The full path from issue discovery through remediation to measurement. Content teams and partners today struggle to see where quality problems are and which ones actually matter, so quality work gets treated as low-value housekeeping. You'll own turning that into a clear, prioritized view — surfacing the issues that matter most, with enough context to know why they're worth fixing, and then measuring whether the fix worked.
Detection intelligence & tooling.
The AI-driven detection and scoring that finds issues at catalog scale and ranks what's wrong, brought together into a single, trusted measure of content quality rather than a scatter of disconnected signals. You'll shape how quality is defined, measured, and made legible to the people who have to act on it.
Trust & abuse prevention across instructor-facing channels.
Sustainable guardrails, monitoring, and policy enforcement on the surfaces instructors control. The goal is to protect the catalog's credibility — keeping inappropriate, misleading, or plagiarized material out, and safeguarding the integrity of instructor identity and reputation — with enforcement that scales without penalizing the good actors who make up the vast majority.
Content governance.
A durable framework rather than one-off firefighting: clear content standards, a defined review and ownership model, and combined manual and automated enforcement for reputationally risky material across the catalog and promotional channels. The aim is to move quality and trust from reactive cleanup to a system that holds up on its own.
Preferred Qualifications:
- 5+ years experience building products in EdTech, learning technologies or content authoring tools
- Experience with B2B2C business model
- Experience building, using, or experimenting with AI-driven products, particularly in the areas of content generation and editing, adaptive learning and personalization, automated quality assurance, and multimodal authoring support such as AI for video, audio, and translation.
If this opportunity interests you, you might like these courses on Coursera:
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruting@coursera.org.
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