
FMC Sales Support Intern, United States (Winter/January 2026, 8-12 Months)
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a FMC Sales Support Intern who will work closely with our Partner Account Managers (PAM) and reseller partners (partners), as well as our internal staff, understanding unique challenges and supporting their needs within the Geotab fleet partner ecosystem. If you love sales administration and support in a technology company, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a FMC Sales Support Intern your key area of responsibility will be to provide support to the Geotab Partner Account Managers (PAM) and their reseller partners. To be successful in this role you will be a self starter with a passion for customer service. Ideally you have worked with customer success tools like google docs/sheets/slides; power bi and Salesforce, but most importantly, you are a quick learner, organized with excellent communication skills, and are able to work independently in a fast paced, rapidly changing environment.
The opportunity:
- 8 - 12 month work-term beginning January 2026.
- Full-time, paid internship: Monday - Friday, 37.5hrs/week.
- Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!
- Learn more about the Geotab Campus Program here.
How you'll make an impact:
- Learn about each reseller partner and clearly define their fleet purpose, needs, goals and objectives.
- Work with our team to identify important updates and changes at Geotab, updating monthly “google slides deck”, a professional tool for conversations during monthly meetings.
- Identify potentially risky accounts, dig into data and help PAM show the reseller where they might be at risk.
- Ultimately we want to remedy risk factors to mitigate customer churn.
- Review and push Geotab support team to update stale dated support tickets that have not been responded to in a timely manner.
- Collaborate with internal Geotab Partner Account Managers to improve product utilization and services.
- Support PAM’S on various ad hoc projects as needed.
- Review monthly “need to know” corporate updates and potential important changes to Geotab’s products and systems.
What you'll bring to the role:
- Previous experience in Customer Success, Account Management, or related positions working directly with business customers and/or account managers.
- Ability to work independently without constant supervision but with support from manager weekly.
- Experience leveraging customer success tools (Power BI and Salesforce) an asset.
- Able to work independently under pressure and respond to fast changing priorities and deadlines.
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and relationship management skills.
- Excellent verbal and written communication skills.
- Strong interpersonal relationship building skills.
- Strong analytical skills with the ability to problem-solve to well-judged decisions.
- Highly organized and able to manage multiple tasks and projects simultaneously.
- A strong team-player with the ability to engage with all levels of the organization.
- Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides.)
How we work:
Other employment statements:
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. Click here to learn more about what happens with your personal data.Apply for this job
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