Back to jobs
New

Strategic Growth Research Operations Intern (Winter/January 2027, 4 Months)

Waterloo, Ontario - Canada

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
 
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
 
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. 

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Strategic Growth Research Operations Intern who will support ongoing research and execute research tasks for our early-stage strategic bets—from recommending research design through participant recruitment to analysis—while continuously seeking ways to automate and optimize how we work. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Strategic Growth Research Operations Intern, your key area of responsibility will be supporting ongoing Lean Startup / Customer Development research for early-stage strategic bets, executing research tasks across the lifecycle with an experimentation and outcomes-orientation. This includes: contributing to research design recommendations that shape how studies are run; identifying and coordinating efficient pathways to target participants (external recruitment tools, surveys, in-app options, among others); managing interview coordination and follow-up to convert outreach into completed research sessions; supporting logistics-intensive hands-on pilots with external customers and internal employees; and conducting desk research and analysis to inform discovery efforts. Throughout, you will continuously look for ways to automate and optimize the work, applying generative AI where it can make research operations faster and better. You will work closely with the Product Research Operations team, contributing to shared capacity while developing processes tailored to the distinct challenges of strategic research where target customers may be harder to reach or don't yet exist.

To be successful in this role you must have: strong organizational and follow-through skills to manage multiple recruitment touchpoints simultaneously; comfort with ambiguity and experimentation as you test different approaches; curiosity about AI tools and how they can augment research workflows; and clear written communication to document processes and coordinate with stakeholders.

The opportunity:

  • 4 month work-term beginning January 2027.
  • Full-time, paid internship: Monday - Friday, 37.5hrs/week.
  • Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!
  • Learn more about the Geotab Campus Program here.
  • This posting is for an existing vacancy.

How you'll make an impact:

  • Research Recruitment Optimization: By trialing and evaluating different research recruitment methods—which may include external recruiting tools, survey platforms, and in-app options—this role will identify the most effective pathways to reach target interview volumes while measuring time and cost efficiency.                                             
  • Interview Coordination & Follow-up: Managing the end-to-end recruitment workflow from initial outreach to scheduled session, including responding to participant replies, coordinating calendars, and ensuring follow-through. As throughout the role, you will continuously look for ways to automate and streamline these manual touchpoints.
  • Pilot Program Logistics: Supporting the execution of hands-on pilots with external customers and internal employees by coordinating schedules, communications, materials preparation, and participant tracking—ensuring smooth delivery of logistics-intensive research initiatives.
  • Desk Research & Discovery Support: Conducting foundational desk research to accelerate strategic discovery efforts, gathering market intelligence, competitive context, and background information that informs early-stage product bets.
  • Research Design & Analysis Support: Contributing to research design recommendations and supporting analysis of research findings—helping translate sessions and desk research into insights that inform early-stage product bets.
  • Process & Tooling Documentation: Creating replicable templates, workflows, and documented processes tailored to the unique challenges of early-stage and strategic bet research—where customers may be harder to reach or don't yet exist—enabling scalable research practices distinct from incremental innovation research, while continuously applying generative AI and automation to make these workflows faster and more efficient.

What you'll bring to the role:

  • Ongoing studies in Business and/or Marketing, or a related discipline; a major or minor in Computer Science or Computer Engineering is a highly valued asset.                                                                                              
  • Strong organizational skills with the ability to manage multiple recruitment touchpoints and follow through on participant coordination.
  • Ability to manage multiple competing priorities and coordinate research project schedules, including planning and tracking timelines for higher-complexity initiatives with several moving parts.
  • Comfort with ambiguity and experimentation—you're energized by testing different approaches and iterating based on results.
  • Excellent written communication skills for outreach, documentation, and stakeholder updates.
  • Curiosity about AI tools and how they can augment workflows; prior experience with generative AI models and tools (Claude, Gemini, OpenCode) is an asset.
  • Attention to detail when tracking recruitment metrics, coordinating logistics, and documenting processes.
  • A proactive, self-directed approach—you take initiative rather than waiting to be told what to do next.
  • Interest in Lean Startup, customer research, product strategy, and/or innovation; prior exposure to user research methods is an asset but not required.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
 
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
 
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. 

This role offers an hourly pay range which is anticipated to be the range listed below. The actual pay for this position depends on a variety of factors such as but not limited to student's academic program, relevant experience, and location. Geotab is committed to fair and equitable compensation and will share final details as part of the offer process. All offers of employment are contingent upon proof of eligibility to work for the duration of the internship and the individual's ability to pass a background check.

Hourly Rate

$20 - $27 CAD

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
How long of an internship are you looking for? (Select all that apply) *
Select...
Select...
Select...
Select...

Geotab’s Voluntary Self-Identification Survey

Geotab is committed to fair and equitable treatment for all, and fostering a culture that embraces diversity and inclusion throughout the hiring process and beyond. At Geotab, our unique company culture is built upon the value of “always do the right thing” which is embraced by employees around the world. As a global organization, we continuously seek ways in which we can support both our staff and our communities through programs and partnerships focused on empowering diversity and prioritizing inclusion. 

We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information on this form is strictly voluntary. Opting not to participate will not impact your job application in any way. Information obtained will not be associated with your name or job application in any identifiable manner. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts. The information collected in this survey is only available to HR staff and Geotab data scientists to view in aggregated data format and not on an individual basis. Your answer will be maintained confidential and not be seen by selecting officials or anyone else involved in making hiring decisions.

Note to USA Applicants: This is a separate survey from the EEO-1 Voluntary Self Identification Form used in the United States for compliance purposes. We feel that the options found in the mandated survey do not encompass the rich diversity of our applicants, and as such strive to provide additional responses that reflect the landscape more accurately.

Select...
Select...
Select...
Select...

We use Greenhouse's AI-powered Talent Match tool to compare your application against our job requirements.

Learn more