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Product Manager, Physician Practice Solutions

Remote, United States

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!

We are seeking a seasoned Product Manager to spearhead the design, development, and implementation of a physician practice engagement platform.  

This platform aims to enhance our practice partners access to comprehensive operational data, insights, and service offerings, empowering them with the tools needed to collaborate effectively with Interwell Health and succeed in value-based care initiatives. The ideal candidate will have a proven track record of building solutions 

What you will do:

  • Collaborate with experts across Interwell Health: Work closely with experts, including provider operations, risk/quality, marketing, legal, compliance, privacy, and fellow product managers to identify the highest impact opportunities to engage with our network nephrology practices. 
  • Lead Product Development: Lead product roadmap, prioritization, development and refinement in an agile environment. Activities include including market analysis, ideation, concept development, prototyping, requirements definition, development, testing, go-to-market and ongoing support.
  • Turn Data-Driven Insights into Action: Utilize data and user research to inform and implement solutions that enhance operational efficiency and marketing effectiveness for nephrologists through omnichannel engagement at the appropriate time with a relevant message. 

What you will need:

  • Curiosity: An insatiable desire to understand how and why systems work the way they do today, and how to deliver a better way through a combination of people, process, and technology. 
  • Passion: A deep commitment to the mission of Interwell Health.
  • Empathy: An end-to-end understanding of our physician practice touchpoints with Interwell Health, and the problems they face.
  • Problem-Solving: Proven experience in tackling complex challenges and creating simple, provider-centric solutions that yield demonstrable health outcomes.
  • Communication Skills: Exceptional oral and written communication abilities, with a strong emphasis on radical candor, transparency, and ability to make well-informed decisions that help Interwell Health expand the business sustainably.
  • Analytical Skills: Robust quantitative and qualitative analytical competencies in healthcare businesses with complex, highly regulated workflows. Basic SQL query skills a plus. 
  • Adaptability: Ability to thrive in ambiguity, learn quickly, and adjust to changing priorities in a fast-paced environment.
  • Technical Acumen: Salesforce Service, Salesforce (Community) Experience Cloud, and Microsoft Power BI a plus. 
  • Experience: Minimum of 3 years of experience (5+ preferred) in healthcare or platform product management with proven ability to improve health outcomes and increase meaningful engagement of providers.  

Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values: 

- We care deeply about the people we serve. 
- We are better when we work together. 
- Humility is a source of our strength.  
- We bring joy to our work.
- We deliver on our promises. 

We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey.  

Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you’d be a great fit, but don’t necessarily meet every single requirement on one of our job openings, please still apply. We’d love to consider your application!   

Come join us and help our patients live their best lives. Learn more at www.interwellhealth.com.

It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

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