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Manager, Product Enablement & Training Specialist

Remote, United States

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!

Overview: 

Interwell Health is seeking a dynamic and innovative  Manager, Product Enablement & Training to lead the design, development, and delivery of training programs focused on new capabilities across the organization. This role is pivotal in ensuring employees are equipped with the knowledge and skills needed to adopt emerging tools, technologies, and processes effectively. 

The work you will do: 

Content Creation & Design:  

  • Design engaging, learner-centric training content (e.g., learning modules, videos, guides, job aids, workshops) for product launches.  
  • Collaborate with other subject matter experts (SMEs) to translate complex concepts into accessible and actionable learning materials. 
  • Develop assessments and feedback mechanisms to measure learning outcomes and content effectiveness. 

Training Delivery & Facilitation 

  • Deliver training sessions for (virtual and in-person) to diverse audiences, adapting delivery methods to suit different learning styles and business needs, in collaboration with relevant SMEs. 
  • Manage the end-to-end training lifecycle, including scheduling, logistics, facilitation, and post-training support. 

Training Program Management 

  • Lead the rollout of training programs for new capabilities, ensuring alignment with organizational goals and timelines. 
  • Partner with cross-functional teams (e.g., L&D, HC OpEx, etc.) to identify and support training needs. 
  • Manage learning management system, training adoption, training environment, and performance support tools 

 

What you’ll need: 

  • Bachelor’s degree required; healthcare experience is preferred 
  • 5+ years of experience in training development and delivery, preferably in a fast-paced environment. 
  • Knowledgeable in training best practices. Proven experience with instructional design tools and Learning Management Systems. 
  • Familiarity with digital adoption platforms and performance support tools 
  • Strong communication, facilitation, and presentation skills, with the ability to engage and inspire learners. 
  • Knowledgeable in training best practices, clinical terminology and operational workflows/processes.    

Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values: 

- We care deeply about the people we serve. 
- We are better when we work together. 
- Humility is a source of our strength.  
- We bring joy to our work.
- We deliver on our promises. 

We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey.  

Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you’d be a great fit, but don’t necessarily meet every single requirement on one of our job openings, please still apply. We’d love to consider your application!   

Come join us and help our patients live their best lives. Learn more at www.interwellhealth.com.

It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

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