People Ops/HR Lead - USA

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Why Join Inworld

Inworld is the leading provider of AI technology for real-time interactive experiences, with a $500 million valuation and backing from top tier investors including Intel Capital, Microsoft’s M12 fund, Lightspeed Venture Partners, Section 32, BITKRAFT Ventures, Kleiner Perkins, Founders Fund, and First Spark Ventures.

Inworld provides the market’s best framework for building production ready interactive experiences, coupled with dedicated services to optimize specific stages of development – from design and development, to ML pipeline optimization and custom compute infrastructure. We help developers bring their AI engines in-house with a framework optimized for real-time data ingestion, low latency, and massive scale. Inworld powers experiences built by Ubisoft, NVIDIA, Niantic, NetEase Games and LG, among others, and has partnerships with key industry players such as Microsoft Xbox, Epic Games, and Unity. 

Inworld was recognized by CB Insights as one of the 100 most promising AI companies in the world in 2024 and was named among LinkedIn's Top Startups of 2024 in the USA.

We are looking for a strategic and hands-on People Ops/HR Lead to help build the people and HR functions at Inworld. In this role, you will be responsible for creating and managing top-tier people programs including performance management, compensation and benefits, employee relations, and employment law and compliance.

Responsibilities

Strategic Leadership

• Develop and execute people operations strategy aligned with the business goals 
• Partner with cross-functional teams, including Talent Acquisition, Finance, and Legal, to ensure synergy across the board

Performance Management

• Empower managers to connect individual performance with our company’s goals
• Lead performance reviews and coach managers to bring out the best in their teams

Compensation and Benefits 

• Administer compensation and benefits programs, ensuring they are competitive and rewarding
• Support employees in the benefits program, including new employees enrollment, annual open enrollment, and offboarding

Onboarding and Offboarding

• Drive seamless employee onboarding ensuring new team members feel welcomed, informed, and equipped to succeed from day one
• Facilitate offboarding, conduct exit interviews, and advise on termination rights and benefits

Employee Relations

• Serve as a trusted advisor to employees, addressing employee inquiries and grievances
• Facilitate and administer changes in employment status

Culture and Engagement

• Promote a collaborative and high performance culture 
• Oversee and organize activities and events that foster connection and a sense of belonging
• Develop and implement programs to enhance employee engagement and retention

HR Policies and Compliance 

• Design, implement, and maintain HR policies, procedures, and guidelines to ensure legal compliance
• Keep our employee handbook up-to-date and relevant with the latest updates
• Ensure compliance with labor laws and complete mandatory reporting
• Serve as the primary point of contact for immigration matters, providing guidance and support to employees navigating visa and work authorization processes

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or relevant HR certifications a plus
• At least 7 years of experience in People Operations, with a focus on performance management, total rewards, and compliance. Experience in a high-growth tech startup is a plus
• Exceptional people skills and the ability to connect with team members at all levels
• Knowledge of Federal, California, and local labor laws. Familiarity with Canadian labor laws is a plus
• Expertise in HR policies and procedures
• Strategic thinker with strong project management and decision-making skills
• Adaptable to a fast-paced environment with shifting priorities
• Excellent communication, critical thinking, and attention to detail

Work Location: Hybrid work in Mountain View, with a highly flexible policy (no minimum number of in-office days required).

The base salary range for this full-time position is between $170,000 - $250,000 + bonus + equity + benefits. 

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