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BI Analyst

Remote, Greater Pretoria region, South Africa

Join the Team Reinventing the Brick & Mortar Shopping Experience at IOB

Imagine working at a company where you experience the best of both worlds: the fast-paced execution of a startup paired with the guidance of leaders who have built successful scalable solutions. Led by veteran innovator Hannes van Rensburg, we are not just rethinking the evolution of physical retail—we are redefining it.

At The Internet of Behaviors Company (IOB), we envision a future where physical shopping becomes an enjoyable social and retail experience once again. Customers will receive curated offerings, guaranteed selections, and delightful interactions. Our goal is to connect physical storefronts with customers in a way that rivals the convenience of online shopping. We’re looking for great teammates to help us shape the future of connected retail, and we invite you to join us.

We believe that physical retail is NOT dead; rather, it has yet to evolve alongside today’s modern customers. Many shoppers are migrating to online platforms because physical retail has fallen short in convenience, selection, pricing, and enjoyment. Shopping used to be a pleasurable pastime, and IOB is committed to bringing back that enjoyment. We need your expertise to make it happen. You will be part of a skilled team that is fundamentally reshaping physical retail, which still accounts for 80% of the overall industry. Together, we will invent a new standard for customer experience, personalized service, and ultimately, a delightful way to shop.

You will work alongside some of the brightest minds in technology, develop cutting-edge software and hardware solutions, and be empowered to tackle challenging problems that will stretch your skills and enhance your thinking. If you’re ready to join us in building the future of connected retail, we want to hear from you.

About the Team & Role

At IOB, our mission is to revolutionize the brick-and-mortar shopping experience by leveraging data-driven insights to enhance customer engagement and operational efficiency. The newly established Business Intelligence (BI) Team will play a pivotal role in this transformation by converting internal raw data into actionable insights, enabling informed decision-making across the organization.

You will report directly to VP-Shared Services and collaborate closely with senior leaders across various departments. Your primary responsibility will be to gather data requirements from these stakeholders and work in conjunction with the Data Science team to obtain the necessary data. Utilizing tools such as Power BI, you will create dashboards, reports, and other visualizations that provide clear visibility into key performance metrics, thereby supporting teams in achieving their objectives.

This role offers a unique opportunity to shape the BI function from the ground up, influencing the strategic direction of data utilization within IOB. If you are passionate about transforming data into strategic assets and are excited about building a function that will drive significant impact, we invite you to join us.

Key Responsibilities

  • Collaborate with Stakeholders: Engage with senior leaders to understand their data needs and translate them into comprehensive BI solutions.
  • Develop Visualizations: Design and implement dashboards, reports, and other visual tools using Power BI to provide insights into key metrics.
  • Data Integration: Work closely with the Data Science team to ensure seamless integration and accessibility of data from various sources.
  • Maintain Data Accuracy: Ensure the integrity and reliability of data by implementing robust validation and testing procedures.
  • Provide Training and Support: Educate end-users on how to interpret BI outputs and utilize them effectively in their decision-making processes.
  • Stay Current with BI Trends: Keep abreast of the latest developments in BI tools and methodologies to continually enhance the team's capabilities.

Requirements

  • Educational Background: Bachelor’s or Master’s degree in Business Intelligence, Data Science, Computer Science, or a related field.
  • Experience: 3+ years of experience in a BI role, with a proven track record of developing impactful data visualizations and reports.
  • Technical Proficiency: Strong expertise in Power BI and other data visualization tools; experience with data modeling and SQL is highly desirable.
  • Analytical Skills: Exceptional ability to analyze complex data sets and translate them into actionable insights.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical audiences.
  • Problem-Solving Aptitude: Strong critical thinking skills and a proactive approach to identifying and resolving issues.
  • Collaboration: Demonstrated ability to work effectively in cross-functional teams and manage relationships with various stakeholders.

Bonus Points & Other Considerations

  • Industry Experience: Experience in retail or consumer behavior analytics.
  • Advanced Analytics: Familiarity with predictive analytics and machine learning concepts.
  • Project Management: Experience managing BI projects from conception through implementation.
  • Certifications: Relevant certifications in BI tools or methodologies.

If you’re ready to join a company that’s on a mission to make today’s physical retail experience more convenient, affordable, and enjoyable—then we want to hear from you! Apply today and let’s build this together.

The Internet of Behaviors Company, Inc. considers all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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