Multi Unit Retail Leader
The Position:
Iowa Cannabis Company is looking to add a knowledgeable Director of Retail Operations (Multi Unit Retail Leader) in the Greater Minneapolis Area. Join the most exciting and fastest growing industry in Minnesota! If you enjoy working with and talking about cannabis, this is the right job for you! Join our team today and start looking forward to coming to work doing something you love!
Essential Functions:
- Oversee store operations, policies, procedures, maintenance, and customer experience
- Make key contributions to the formulation of the company’s business strategies
- Develop effective partnerships with managers and store associates to help develop company policies and procedures
- Work directly with the CEO/COO and other corporate team members to make decisions for operational activities and set strategic goals
- Participate in proactive activities such as training and developing staff; discussing sales strategies, inventory control measures, loss prevention, and safety awareness
- Make recommendations to executive management for improvement of retail operations, company policies, procedures and practices
- Maintain knowledge of industry trends and legislation to ensure compliance
- Prepare and deliver monthly statistical reports to executive management team
- Research and implement new directives for growth opportunities
- Evaluate overall performance by gathering, analyzing and interpreting data and metrics
- Oversee the implementation of new policies and hold management team accountable to these processes
- Work closely with the Store Leaders at each location to coordinate and oversee larger projects as directed by ownership and corporate team
- Assist in creation and follow through of performance improvement plans of employees
- Investigate any issues relating to inventory or cash loss
- Develop and execute weekly merchandising strategies
- Work closely with several departments across the organization
- Provides leadership to assure that all store operations such as cash management, inventory management, inventory receiving, inventory auditing, and marketing are functioning in the most cost efficient and compliant manner.
- Performs daily, weekly, monthly, quarterly and annual sales reviews and provides suggestions for improvement
- Reviews, maintains and updates all retail SOP’s and assures that any changes are communicated to employees
- Successfully implements change management across multiple locations.
- Foster a fun and safe work environment for all Iowa Cannabis Company retail employees.
- Lead implementation of change management.
- Provide store specific insight in order to bolster location-based sales and efficiencies.
- Open availability with the ability to open and close retail locations.
- Assigned various projects and policy implementations.
- Other duties as assigned.
Working Conditions:
- Employees may be exposed to difficult or stressful customer situations requiring patience and professionalism to effectively handle.
- Work duties may require sedentary activities, active standing, stooping, and/or kneeling.
- Retail stores are open 365 days a year with shifts typically occurring between 7:00 a.m. and 11:30 p.m.
Job Requirements:
- Minimum of 21 years of age.
- Bachelor’s Degree in business, management, or related areas. Master’s Degree preferred
- Ability to think strategically and communicate at the executive level
- Demonstrated ability to effectively motivate, develop and manage 100 plus employees
- An obsession with customer service and a willingness to do whatever it takes to satisfy customer needs
- 5+ years of senior management experience, preferably in a retail environment
- 5 years of inventory management experience.
- Strong technical skills with experience working in a technology driven environment
- Exceptional written, verbal, visual communication and presentation skills
- Self-motivated with excellent organizational skills
- Ability to critically think and solve problems using discretion
- Must commit to coming to work sober.
- We do not require previous professional experience in the cannabis industry but would prefer the applicant be a consumer of the product.
Benefits and Compensation:
- Pay range between $90,000-$120,000
- Bonus incentives programs.
- Employee discount includes 50% off smokable cannabis products.
- Health, Dental and Vision insurance.
- Free Employee Assistance Program (EAP) offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more.
- Employee Discount Program offering exclusive discounts from top national retailers.
- Paid Sick Leave (PSL) and Personal Time Off (PTO.)
- Float holidays for the following: New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Equal Opportunity Employer:
Iowa Cannabis Company is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.
On May 12, 2017, Governor Terry Branstad signed House File 524 into law, allowing use of medical cannabidiol to treat certain debilitating medical conditions. According to the Iowa Department of Public Health: "The Act provides that a person recommend, possess, use, dispense, deliver, transport, or administer cannabidiol if the recommendation, possession, use, dispensing, delivery, transporting, or administering is in accordance with chapter 124E of the Iowa Code." This law also allows patients and designated primary caregivers to possess cannabidiol and requires the recommendation of a board certified physician.
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