Account Director (Experiential)

Atlanta, GA

About the Opportunity

We’re hiring! We are currently looking for an Account Director to join our team.  This role will focus on a top automotive experiential client. While primarily focusing on Experiential activation development and execution, an understanding of the wide variety of integrated marketing needs is essential. Building and managing relationships with external client stakeholders is essential for success and critical to the ongoing success of our growing agency.

The Account Director will work closely with our experienced Account, Strategy, Creative & Production teams to lead efforts towards helping our clients deliver elevated and luxury experiences. This is a client-facing leadership role responsible for coordinating all aspects of client interaction both virtually and on-site at events. Uniquely for this role, an automotive experiential production background is required, and a true love of the automotive industry is key.

We are looking for someone who thrives in a fast-moving environment where you can jump in, quickly figure things out, roll up your sleeves, and actively push the boundaries.

Why come work for us, you ask? 

We are an award-winning multinational, integrated agency network with deep expertise in all aspects of marketing, including Brand Strategy, Experiential, Social & Content, Customer Experience and Data Science. We offer competitive benefits, a dynamic work environment and opportunities for career growth and satisfaction.

Location: Atlanta, GA

Essential Duties and Responsibilities:

  • You will lead a luxury automotive client, which is a long-retained relationship and a tight knit team. This includes owning client satisfaction as well as finding new opportunities for our team to deliver value.
  • Become and remain knowledgeable about assigned clients’ business, including marketing/communication objectives, KPIs, category, competition, etc.
  • Cultivate strategic business opportunities, building key relationships, team leadership and serving as a catalyst for growth among assigned accounts. Seek out opportunities to bring additional value to clients through our capabilities and our extended network.
  • Qualify client requests and develop agreed priorities by balancing level of effort and impact.
  • Manage client expectations with respect to scope of work and campaign status.
  • Lead the brief development process. Lead client briefing sessions and the development of Iris solution proposition. Then take part in the written and verbal creative brief in partnership with strategy counterparts. Lead client presentations, creative feedback, project implementation and scoping/budgeting, and evaluation.
  • Build trusted relationships with clients and colleagues, as a strategic advisor. This role requires regular interaction with C-level clients, so professionalism is essential.
  • Represent the client internally; echoing client goals and business objectives in all deliverables and communication; ensuring that all deliverables exceed client expectations and enhance our reputation.
  • Schedule and lead regular and ad hoc meetings/calls/business reviews with clients.
  • Communicate account successes and issues/challenges/risks in a timely manner both internally and externally. This includes ongoing needs, as well as both internal and external business reviews.
  • Build and maintain trusting client relationships – be an integral part of the project delivery team and transform internal & external challenges into opportunities for growth.
  • Fiscal responsibility for the client as well as for Iris.
  • Proactively pursue opportunities to improve the agency beyond your day-to-day responsibilities. Be energetic about what you do, take pride in your work, and be the one bringing new ideas to the team every week.

Required Skills/Experience:

  • Automotive experiential experience – this spans ideation to execution
  • 12 + years’ work experience and deep experience leading a team
  • Keen discernment. You will be representing the company at events and making decisions on its behalf. Professionalism, insightfulness, and remaining calm under pressure are crucial
  • Evidence of effective client management and growth skillset
  • Strong leadership skills and attention to detail 
  • Strong relationship management skills and ability to work collaboratively across multiple groups, both internally and externally 
  • Demonstrated ability to work in a fast-paced dynamic environment 
  • Ability to travel for events
  • A hybrid model. 3x/week in office (T-Thursday) minimum for non-event weeks

Education: Bachelor’s Degree (required)

About Iris

Participate or perish. It’s not just our rallying cry – it’s a creative imperative. Iris is the global creative micro-network built for brands that refuse to blend in. With 650 people across 11 offices, we help clients like Samsung, adidas, Barclays, Bentley, California Pizza Kitchen, Beiersdorf and Samsonite show up in culture with work that stands apart. Powered by Participation, and brought to life across paid, earned and owned media, our agency model is big enough to be dangerous, small enough to stay agile. Founded outside the ad establishment in 1999, Iris has always been defined by its outsider mindset – one that still drives our mission today.

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large.

Create a Job Alert

Interested in building your career at Iris North America? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Iris North America’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.