Account Director

New York, NY

Purpose

Lead agency teams and client partners in the development and delivery of strategic and creative initiatives, solving complex business challenges.

Responsibilities

Leadership

  • Build growth-oriented, trusting client relationships that go beyond social and build a hunger for breakthrough ideas.
  • Partner with Group Account Director to help guide, advise, assist, and stimulate account team members by way of day-to-day coaching, regular feedback, and development conversations.
  • Make proactive recommendations on growth opportunities for accounts directed.
  • Manage expectations internally and externally through business savvy and effective communications.
  • Partner with creative and strategic leaders to create business-generating and award-winning work for our clients.

Account Management

  • Day-to-day business lead on all accounts directed. 
  • Lead planning and execution of strategic and creative initiatives in accordance with client’s objectives and budget limitations.
  • Contribute to the analysis and understanding of business results; contribute to the development of competitive landscape assessments and account plans.
  • Monitor client, competitive, and category news and be responsible for reporting to the internal team on a regular basis.
  • Contribute to the development of case studies on the brand you work on, supporting the team in the creation of creative award show entries.
  • Responsible for cultivating strong relationships with internal stakeholders, including agency leadership.
  • Accountable for ensuring clients are consistently up-to-date on all projects/timing.
  • Conducts a tightly-led meeting and manages account team members to ensure internal and client meetings are well-run with clear agenda and actionable recaps.
  • Foster great relationships between partner agencies; responsible for delivery of pertinent information to partners.
  • Lead well-thought-out and actionable POVs.

Competencies

Organizational Agility. Knowledgeable about how the organizations work; knows how to get things done both through formal channels and information networks; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
Negotiating. Can negotiate skillfully in tough situations with both internal and external groups; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations.
Problem-Solving. Uses rigorous logic and methods to solve difficult problems with effective solutions; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
Delegation. Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibility and accountability; tends to trust people to perform; lets direct reports finish their own work.
Presentation Skills. Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group processes during the presentation; can change tactics midstream when something isn’t working.

Professional Skills & Knowledge

  • 8+ years experience and leadership within an advertising agency
  • Demonstrates clear understanding of business operations
  • Strong expertise in managing and coaching direct reports
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office Suite and Google Collaboration Tools, especially PowerPoint and Google Slides
  • Integrated creative experience 
  • Ideally Financial Services and/or CPG client management experience  

About Iris

Participate or perish. It’s not just our rallying cry – it’s a creative imperative. Iris is the global creative micro-network built for brands that refuse to blend in. With 650 people across 11 offices, we help clients like Samsung, adidas, Bentley, California Pizza Kitchen, Beiersdorf and Samsonite show up in culture with work that stands apart. Powered by Participation, and brought to life across paid, earned and owned media, our agency model is big enough to be dangerous, small enough to stay agile. Founded outside the ad establishment in 1999, Iris has always been defined by its outsider mindset – one that still drives our mission today.

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large.

Salary Range

Our estimated range for this role is $115,000-$150,000

Compensation packages are based on the skill level and experience each candidate brings to their role. There may also be a more senior or junior position available that could be a better fit with your expertise. Each level has its own compensation range.

We pride ourselves on competitive salaries, and ensuring pay equity exists across our organization. We benchmark each position against existing employee competencies and 4As compensation data which includes geographic and agency size benchmarks. We also meet with department leaders 3x/year to ensure we are supporting employees in living into their full potential.  Our promotions are not limited to a specific time per year. Promotions are tied to performance.  

Right To Work In The US

You must be authorized to work in the US for any employer.  At this time, we are not sponsoring or providing assistance with obtaining work authorization.

We are in the office Tuesday/Wednesday/Thursday on a hybrid schedule. We look forward to meeting you!

 

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