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Software Engineer QA (Dynamics) - VA

United States

Who We Are

IronArch Technology is a People First, award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering innovative technology solutions and world-class services to Federal Government clients. Our employees have voted us a “Best Place to Work” 9 times, and we are an Inc. 5000 recipient for being one of the fastest-growing businesses in the United States.

Our Values: Deliver Outcomes with Speed | Own the Work and the Results | Respect People. Speak Directly. | Stay Curious. Enjoy the Journey.

What You'll Do

IronArch Technology is seeking a Microsoft Dynamics 365 QA Tester to support a Department of Veterans Affairs (VA) program delivering customer-service capabilities on Microsoft Dynamics 365. You will plan, execute, and document tests that make sure the Dynamics solutions VA staff use every day are reliable, correct, and ready for production.

This is an early-career quality role with real ownership. You will work closely with developers, business analysts, and VA end users. Most of the work is manual testing today, with room to grow into test automation.

Responsibilities

Test Planning & Execution

  • Work with business analysts and stakeholders to understand business processes, then turn requirements and technical specifications into test plans, cases, and scripts for Dynamics 365 applications.
  • Perform manual functional, regression, integration, and user acceptance testing across Dynamics 365 modules.
  • Support existing automated tests and help identify good candidates for automation.

Defect Management & Documentation

  • Identify, document, and track defects with clear reproduction steps and expected results.
  • Work with developers to resolve defects quickly, then retest and confirm each fix.
  • Maintain test results, coverage metrics, and quality status reports, and keep test cases current as requirements and the platform change.

UAT, Improvement & Compliance

  • Guide VA end users through UAT, answer testing questions, and make it easy for them to report what they see in a way developers can act on.
  • Recommend improvements to testing processes, tools, and methods.
  • Ensure testing follows program standards, VA requirements, and established best practices.

Requirements

  • 2+ years of software testing experience, including manual functional, regression, integration, and UAT testing.
  • Experience with test case design and test planning, defect tracking, and reporting.
  • Familiarity with Microsoft Dynamics 365 modules, workflows, and business processes (Customer Service preferred).
  • Experience with test management tools such as Azure DevOps, Jira, or TestRail.
  • Strong analytical, problem-solving, and communication skills, with close attention to detail.
  • Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
  • Comfortable using AI assistants as a working tool for drafting test cases, generating test data, and summarizing results.
  • Uses judgment about where AI output needs to be checked before it is trusted.

Preferred Experience

  • Testing or supporting Microsoft Dynamics 365 CRM at the VA or another Federal agency, including work with VA stakeholders to improve CRM workflows and service delivery.
  • Knowledge of VA operations, policies, and programs, especially client-facing technology.
  • Test automation tools such as Selenium, EasyRepro, RSAT, or Playwright.
  • API testing.
  • Microsoft Power Platform, including Power Apps and Power Automate.
  • Agile/Scrum environments.
  • Microsoft Dynamics 365 or QA certifications (for example, ISTQB).

Why IronArch Technology?

  • Competitive compensation and market-leading bonus opportunities.
  • Medical, dental, and vision benefits with a significant portion of premiums subsidized by IronArch, plus Health Reimbursement Account contributions for qualifying high-deductible plans.
  • Healthcare concierge service that explains your coverage in plain language, helps you find and schedule quality care, and resolves billing and claims issues.
  • 401(k) with immediate entry and vesting: IronArch matches 100% of the first 3% you contribute and 50% of the next 2%.
  • 20 days of PTO per calendar year, plus 11 paid holidays.
  • Bereavement, jury duty, parental (maternity, paternity, and adoption), and military leave.
  • Sabbatical programs.
  • Company-paid short- and long-term disability and life insurance.
  • Voluntary life, accidental, and indemnity income replacement benefits.
  • Professional development and health club reimbursement.
  • Matching donation program and annual philanthropic activities.
  • Pet insurance.
  • And more!

Apply today to see why our employees have named IronArch a Best Place to Work.

Compensation

Salary range: $115,000 - $133,000

In alignment with applicable state and local pay transparency laws, the range above reflects what we reasonably expect to offer for this role. The final offer is determined by factors including skills, experience, and scope of responsibilities.

Equal Opportunity Employer

IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in IronArch Technology’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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