Program Management Office Analyst III(Commercial Insurance Systems)

About Integrated Specialty Coverages

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial insurance wholesaler leading innovation in the market.  

Backed by one of the leading private equity firms, KKR, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

Job Summary

We are seeking an Insurance Project Manager to play a pivotal role in building and maintaining Insurance Programs via ISC’s technology platforms and operational workflows. The ideal candidate will fully lead, from a project management perspective - program development, integration, overseeing the configuration of rate/quote/bind/issuance systems, and connecting business unit stakeholders across the company and leading M&A integrations. Additionally, this role will encompass responsibilities typical of a Project Manager within an insurance setting, meaning ownership of program or integration projects from start to finish, and meeting defined project timelines. Reporting to BU Management and C-level on statuses will be a key art of the role. This is an exciting opportunity for a dynamic individual who excels in both insurance operations and information systems management and is eager to drive impactful changes within the insurance industry.

Position Responsibilities

• Lead the planning of broad scale ISC projects that involve Technology, Operations, Marketing, Accounting, and Underwriting business units – this includes insurance program concepts from start to finish as well as M&A activity and Business Unit expansion projects.
• Provide project management for cross business-unit collaboration
• Collaborate with Technology teams and business unit stakeholders to create detailed system and workflow requirements and propose efficient solutions in line with insurance industry standards.
• Work closely with PMO Business Analysts and Technology on design, documentation, and implementation of configurable information systems, ensuring data integrity, security, and compliance with regulatory standards where applicable.
• Manage and troubleshoot system-related issues, offering technical support to users, and overseeing system upgrades or modifications to optimize performance.
• Collaborate with Program Managers and underwriters evolve and maintain the rate, quote, bind, and policy issuance systems for both existing and prospective programs.
• Facilitate a seamless transition of programs from acquired companies by collaborating with technical and underwriting teams to integrate them into the ISC platform.
• Provide Project management, tracking, and business updates around key projects

Minimum Qualifications

• Bachelors Degree required
• 6+ years of hands-on experience in commercial lines insurance underwriting or operations
• 5+ years of project management experience
• PMP or similar certification required
• Proficient in MS Office, particularly MS Excel
• Proficient in Jira and other Project Management Tools
• Experience using tools such as Visio or Figma for workflow mapping preferred
• Entrepreneurial mindset with the ability to independently drive projects and tasks
• Demonstrated experience in managing teams effectively
• Expertise in information systems design, implementation, security, and troubleshooting within the insurance industry
• Ability to handle multiplate tasks and provide project management capabilities

Benefits of Working at ISC

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
• Professional development opportunities
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Burnalong digital health and wellness platform
• Canary emergency financial assistance program
• Comprehensive medical, dental, vision
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, includes company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• Employee discounts
• 401(k) Plan with company match contribution
• Various Time Off Programs
• 11 company paid holidays

Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at HR@ISCMGA.com or 760-599-7242.

ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.

**Must be legally authorized to work in the United States without employer sponsorship.**

**ISC participates in the Federal E-Verify program**