Partner Relationship Specialist

About Integrated Specialty Coverages

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial insurance wholesaler leading innovation in the market.  

Backed by one of the leading private equity firms, KKR, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

Job Summary

Working with the existing team at EventHelper.com and ISC (Integrated Specialty Coverages), the Partner Relationship Specialist will focus on supporting and protecting the special event industry by establishing partnerships and expanding relationships within our community. This position will work closely with our Growth and Development Department and the rest of our leadership team to develop and follow-up on high-quality leads from outbound communication strategies as well as warm inbound calls. In this role you will work with venues and other strategic partners to educate them on the benefits of requiring special event insurance and why EventHelper.com is the best solution. You will also collaborate with Underwriting and our Customer Service team to ensure a smooth customer and partner experience. In addition to the base hourly rate, this role comes with a monthly bonus component based on your individual performance. Should you meet your performance metrics, the total annual compensation is expected to reach $95K year one and $130K by year three. This role reports into our Grass Valley, CA office.

Position Responsibilities

• Recruit, maintain and oversee our referral relationships with venues and other strategic partners
• Advise the leadership team on all policy and claim-related concerns voiced by venues
• Develop, implement, and oversee programs and procedures to ensure venues receive the highest level of service they expect from us
• Research, plan for, and attend different trade shows/conventions.
• Determine additional strategies for acquisition and what venues or industry partners to target
• Develop, evaluate and re-invent ways to accomplish partner outreach and how to best onboard new venues
• Track, monitor, and report key metrics to the leadership team
• Support partner policies and requested changes
• Serve as a backup to our CSS team when phone volume and staffing levels require it
• Complete special projects as assigned by management and perform other duties as requested
• Report onsite in our Grass Valley, CA office, Monday-Friday 8-5 PST
• Attend tradeshows on an as need basis

Minimum Qualifications

• Bachelor’s Degree preferred 
• Minimum of 2-3 years’ previous sales and/or marketing experience
• Experience in the commercial insurance industry preferred but not required
• A background in public speaking and/or comfort addressing a crowd is preferred but not required
• Demonstrated oral and written communication skills
• Ability to conduct yourself with a high level of integrity in all internal and externally facing interactions
• Proficiency in Microsoft Outlook, Excel, and Word, and aptitude to navigate software quickly and easily.
• Bi-lingual (English + Spanish) is a plus
• Must be able to work out of our Grass Valley, CA office Monday-Friday 8-5 PST
• Ability to attend west coast tradeshows as needed

Benefits of Working at ISC

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
• Professional development opportunities
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Burnalong digital health and wellness platform
• Canary emergency financial assistance program
• Comprehensive medical, dental, vision
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, includes company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• Employee discounts
• 401(k) Plan with company match contribution
• Various Time Off Programs
• 11 company paid holidays

Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at HR@ISCMGA.com or 760-599-7242.

ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.

**Must be legally authorized to work in the United States.**

**ISC participates in the Federal E-Verify program**