Back to jobs

Brand Partnerships Manager

Remote

iSpot.tv competes for the best talent. Our compensation packages consist of salary and equity in one of Seattle’s hottest start-ups, as well as other standard benefits. Most importantly, we provide a really interesting working experience, and the chance to contribute to the success of something great.

What You’ll Be Part Of:

iSpot.tv is changing how brands, agencies, and networks measure and assess the impact of streaming, social video, and TV advertising. By connecting these advertising channels to actual business outcomes we’re empowering hundreds of the world’s top advertisers to plan, measure, and optimize their campaigns and drive business growth. We are a fast-growing company seeking top talent to fuel our growth.

We’re looking for a Brand Partnership Manager to help support our growing Customer Success team. We are seeking a talent who will share our obsession for data accuracy and wants to ensure our clients are successful; someone with an insatiable appetite for learning new things and accomplishing challenging goals in a fast-paced environment. We are looking for someone that is highly motivated, curious, and knows how to get things done quickly and efficiently.  

You are a people-person with 5+ years of experience in working in a client-facing role with mid to senior level personnel. You are comfortable collaborating with various stakeholders (customers and internal cross-functional teams) to service and retain client accounts.

Responsibilities:

As a key member of the customer success team, you will be responsible for a variety of business-critical work that includes, but not limited to:

  • Own and manage all aspects of the customer relationship including ongoing value delivery and confirmation, strategic business reviews, relationship development, and subscription renewals
  • Develop and cultivate strong customer relationships while continually seeking opportunities to showcase iSpot’s value propositions
  • Collaborate across the organization, including Customer Support, Training & Onboarding, Client Data Science, Professional Services, Solutions Engineering, Product and Sales, as a client advocate to ensure resolution and delivery on requests
  • Work efficiently and effectively, equally as part of a team and independently, to resolve client requests and inquires
  • Exhibit a passion and energy for storytelling based on data insights and genuine interest in media attribution and optimization
  • Leverage your previous analytical experience and approaches to inform customer discussions and develop data-driven solutions and insights for your customers
  • Develop strong relationships with key customer contacts (executive and operational) in order toachieve a trusted-advisor status
  • Work with Client Account Executives to identify new product expansion and analytics services opportunities within your customer base
  • Utilize appropriate resource materials to effectively and accurately interpret, respond to and resolve customer inquiries and problems

Qualifications and Education Requirements:

  • 5+ years customer facing, consultative account management experience at an ad measurement/analyticsorganization or related advertising technology SaaS company + a bachelor’s degree
  • Experience managing and negotiating renewals to achieve retention and revenue targets
  • Confidence in developing and presenting a point of view with internal teams and clients
  • Demonstrated knowledge of media and advertising principles
  • Experience planning, buying, measuring and/or selling television and streaming video advertising
  • Well-developed project management skills across various disciplines in a deadline driven environment
  • Exceptional interpersonal communication skills and attention to detail
  • Understanding of and a passion for emerging technologies
  • Excellent time-management and organizational skills
  • Demonstrate a history of creative thinking and autonomous work
  • Identify and problem-solve program challenges and consult with senior management to offer solutions
  • Ability to travel for business as needed
  • Experience using internal ticketing systems similar to Zendesk and Atlassian Suite; ie. Confluence, JIRA
  • Experience using CRM tools, Salesforce preferred
  • Strong experience using presentation tools such as PowerPoint, Excel, Google Suite

Tools You Will Use

  • Atlassian Suite: Confluence, JIRA
  • Zendesk
  • Slack
  • CRM Tools: Salesforce and Highspot
  • Google Suite
  • Chorus
  • Microsoft Office Suite, with a heavy emphasis on Excel and PowerPoint 

 

Target cash compensation range: $84,000 - 103,500 USD Annually

We are committed to providing competitive, market-informed compensation. The cash compensation above includes base salary, variable commission for employees in eligible roles, and annual bonus targets for eligible roles. In addition to cash compensation, all full time iSpotters are eligible to participate in iSpot’s equity plan to receive stock options. Non-exempt roles will also be eligible for (pre-approved) overtime pay. Individual compensation packages are influenced by different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

For more information on total rewards package, go HERE

Hybrid & Flexible Workplace Policy

iSpot supports a hybrid and flexible workplace. Depending on location and work responsibilities, employees may be designated as full-time or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you work in the office some days and work from home other days. The best hybrid workplaces allow for flexibility while also encouraging consistency. 

Those local or living in surrounding areas to one of our offices (Bellevue, WA; El Segundo, CA; New York, NY) will work a hybrid schedule, coming into their local office 1-3 days a week. While those in a role, not office-based and located further away from our offices, will work a fully remote schedule. If you have questions regarding exact details of our hybrid & flexible workplace policy, please let your recruiter know and they will discuss with you further.

#LI-Hybrid

If you don't feel you met every single requirement for the role, don't rule yourself out. Please apply anyway!

iSpot.tv is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our HR team.

California Residents applying for positions at iSpot.tv can access our California Consumer Privacy Act here.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

We have offices around the country and may offer the opportunity to work remotely.

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in iSpot.tv’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.