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Site Reliability Engineer (15)

Mexico City, Mexico
itD is seeking a Site Reliability Engineer who will report to the Sr. Engineering Manager for a client in the gaming and entertainment space. 
 
As a Site Reliability Engineer, you will focus on designing, deploying, and operating resilient, secure, and globally scalable services in AWS, with Node.js, TypeScript, Kubernetes, GitLab, Argo CD (CI/CD). 
 
This long-term W2 opportunity is based remotely with a strong preference for candidates able to support PST working hours. 
 
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. 
 
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. 
 
Key Responsibilities 
  • Design, operate, and evolve cloud infrastructure to support internal users. 
  • Ensure security, governance, and cost efficiency across our GCP environments. 
  • Develop and support scalable services using Node.js and TypeScript, deployed with Kubernetes. 
  • Improve best practices for CI/CD pipelines, observability, incident response, and live service operation. 
  • Troubleshoot and improve live services for performance, scalability, and reliability. 
  • Automate deployment, monitoring, and recovery strategies to maximize uptime. 
  • Participate in on-call rotation, incident response, and root-cause analysis. 
  • Collaborate with development teams during the game prototyping and iteration process. 
  • Contribute to a culture of continuous improvement and knowledge sharing
 
Required qualifications and skills 
  • Bachelor's/Master's degree in Computer Science, Software Engineering, or equivalent experience. 
  • 5+ years in SRE, DevOps, or cloud architecture, with hands-on experience running production services at scale. 
  • Deep expertise with public cloud environments (GCP preferred, AWS/Azure also valuable). 
  • Experience with Kubernetes for container orchestration and deployment. 
  • Proficiency with CI/CD pipelines using ArgoCD 
  • Solid scripting/automation skills (TypeScript/Node, js Python or Bash). 
  • Knowledge of observability tools (Prometheus, Grafana, Loki etc). 
  • Experience designing for high availability, reliability, and disaster recovery. 
 
Education 
Bachelor's/Master's degree in Computer Science, Software Engineering, or equivalent experience. 

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

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